- United Parcel Service (Chelmsford, MA)
- …He/She sets and maintains high standards for account productivity, accuracy, customer service , organization, communication, cooperation, and safety. This ... better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of...passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to… more
- Repligen (Waltham, MA)
- …ITIL processes (incident, problem, change management).Demonstrated success delivering high-quality customer service , including at the executive level.Expert ... & Budget ManagementManage MSPs, vendors, and partners to ensure SLA-driven service delivery. Lead vendor contract negotiations and performance governance.Manage… more
- Insmed Incorporated (Boston, MA)
- …transforming the lives of patients with serious and rare diseases, you'll be part of a community that prioritizes the human experience, celebrates curiosity, and ... role and can be located in or around: Boston SouthWhat You'll Do: Develop, lead , and execute a sales plan with specific goals and targets to maximize sales… more
- Burlington (Nashua, NH)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- GE Aerospace (Lynn, MA)
- …**Job Description** **Job Title** ** Lead Services Specialist 1 - Customer Service Management** **Company Intro/About GE Aerospace** At GE Aerospace, ... additional support responsibilities in **Osan/Kusan, South Korea** . As part of the Field Services team, you will play...programs. + F110 engine experience. + Previous experience in Customer Service Management. + **Eligibility** : +… more
- Burlington (Natick, MA)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- Coinbase (Boston, MA)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Advanced Energy (Wilmington, MA)
- Lead Electronics Service Technician **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly ... solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries… more
- Compass Group, North America (Melrose, MA)
- …customers, staff and visitors. **Essential Duties and Responsibilities:** + Provides quality customer service by providing one-on-one attention to detail. + ... Chartwells K12 + We are hiring immediately for a part time **FOOD UNIT LEAD ** position. +...service ; supervises serving of meals. + Responds to customer complaints in person at the time of the… more
- BJs Wholesale Club (Revere, MA)
- …merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members. Team Members: + Carry out job ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...ourselves accountable. + Acts with honesty and integrity and lead with the member in mind to address all… more
- Wolters Kluwer (Waltham, MA)
- …is reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our service ... serve. This leader will set the vision for what " customer service " means in a digital, AI-enabled...dashboards to inform decision making and continuous improvement. + ** Lead Enterprise Change:** Drive the cultural shift from reactive… more
- Coinbase (Boston, MA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Capital One (Cambridge, MA)
- Lead Platform Engineer (Network Infrastructure) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are… more
- Chiesi (Boston, MA)
- …and contractual customer relationships, as well as with Legal, Finance, Customer Service and members of Pricing and Contracts on daily responsibilities. ... better. Who we are looking for Purpose As the Lead , Trade and Channel Strategy, you will act as...in-depth understanding of the overall pharmaceutical product pricing and customer contracts lifecycle within the retail and specialty trade… more
- Paper Source (Boston, MA)
- …efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful ... **84177BR** **Title:** Sales Lead - PT **Location/Division:** MA - Boston -...- you love selling our products and make the customer experience exceptional by sharing your knowledge with your… more
- Capital One (Cambridge, MA)
- Lead Software Engineer, Full Stack (Finance Tech) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers… more
- Humana (Boston, MA)
- …the product roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product development cycles, ensuring ... **Become a part of our caring community and help us...put health first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …+ Excellent interpersonal communication, negotiation, and presentation ability + Superior customer service and relationship-building skills + Category strategy ... the best of my knowledge. **Job Description** **Discovery Research Procurement Lead , R&D Procurement** **Cambridge, MA** **Job Summary:** The Discovery Research… more
- Kohl's (Chelmsford, MA)
- … services, providing direction and working alongside associates to deliver excellent customer service . You will teach, coach, develop and supervise associates ... consistent execution and operational efficiency. What You'll Do + Lead , coach and assist associates to deliver speed of...a compelling customer experience at POC and Customer Service + Meet or exceed individual… more
- Guardian Life (Boston, MA)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
