- Capital One (Cambridge, MA)
- …across Capital One Software including: Product, Engineering, Marketing, Operations, Finance, Customer Success and others to identify opportunities to drive ... Sales Representative - Capital One Software (Remote)Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable… more
- Posh AI (Boston, MA)
- …you'll own the strategy, systems, and processes that align Marketing, Sales, and Client Success across the entire customer journey. If you thrive in ambiguity, ... - and we're looking for a Senior Revenue Operations Manager to help us scale smarter, faster, and more...Act as the connective tissue between Marketing, Sales, Client Success , and Finance. Support investor reporting and strategic… more
- Posh AI (Boston, MA)
- …You are the strategic driver of the Knowledge Management System-its roadmap, success metrics, and long-term evolution. Define the Vision : Set the direction for ... The Role We're looking for a Senior Product Manager to own the vision, strategy, and execution...organization. You'll drive the roadmap, own prioritization, and make strategic tradeoffs that impact every user of our platform-whether… more
- BC Platforms (Somerville, MA)
- …You'll use a consultative sales approach to identify opportunities, open and secure strategic accounts, and position BC Platforms as a trusted partner in optimizing ... for key pharma and biotech accounts Establish long-term account plans and nurture strategic client relationships Act as a trusted advisor to stakeholders through a… more
- Confluent (Boston, MA)
- …be paid through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- Stratasys (Waltham, MA)
- Customer Success Manager Location:...shape roadmap, packaging, and positioning decisions. ** Customer Success KPIs** + Number of strategic ... manufacturing and supply chains, and improve patient care. **Software Customer Success Manager ** . This...channels. It is ideal for someone who enjoys combining strategic customer engagement with technical fluency-and who… more
- NTT America, Inc. (Boston, MA)
- …Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual contributor responsible for ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Wilson Language Training (Boston, MA)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company...understanding of each customer -s organizational goals, key success metrics, challenges, and strategic initiatives to… more
- Acxiom (Boston, MA)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client...opportunities + Able to drive the translation of client strategic goals into measurable value outcomes and success… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Ralliant (Boston, MA)
- **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer ... Dallas, TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the...+ Relationship and trust building in defense environments. + Customer advocacy and negotiation skills. + Strategic … more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... agree to a mutual success plan + Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this… more
- Corning Incorporated (Tewksbury, MA)
- Sr. Manager , CLS Strategic Sourcing **Date:** Sep 23, 2025 **Location:** Corning, NY, US, 14831Durham, NC, US, 27712Tewksbury, MA, US, 01876 **Company:** Corning ... exceed customer requirements. **Role Purpose:** We're seeking an experienced Strategic Sourcing Leaderto lead the development and execution of Global Supply… more
- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... retention, and growth across all accounts. This role combines strategic leadership, operational oversight, and customer advocacy...You will be accountable for the performance of the Customer Success Account Managers and for aligning… more
- Datavant (Boston, MA)
- …to build deep, trust-based relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a...contacts through rapport-building + Demonstrated ownership of complex, high-value customer accounts + Strategic thinker who connects… more
- MongoDB (Boston, MA)
- …role will direct multiple, post-sale delivery resources dedicated to servicing our strategic customer including but not limited to (Technical Account Managers ... oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will… more
- Casella Waste Systems Inc. (Charlestown, MA)
- ## Position Summary The Strategic Account Manager fosters and maintains relationships with new and existing business accounts by delivering excellent account ... needs, and identifying service enhancements for customers that increases customer loyalty, retains long\-term business, and provides opportunities for increased… more
- Renaissance (Manchester, NH)
- … relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. ... business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing expertise for… more
- Proofpoint (Boston, MA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of...for each of your customers that align with their strategic goals and leverages language meaningful to them. Secure… more
- Cengage Group (Manchester, NH)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... activities and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives… more
