- Highmark Health (Boston, MA)
- …regardless of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge ... in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve customer… more
- Wolters Kluwer (Boston, MA)
- …find your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** Senior Inside Sales Representative role offers growth potential ... remotely, and amazing benefits. **What You'll be Doing:** The Senior Inside Sales Representative is a quota-carrying...to effectively serve assigned book of accounts + Assists Service with escalated customer issues, as needed… more
- Children's Hospital Boston (Boston, MA)
- …responsible for: + Patient Encounter Management: + Providing positive and effective customer service that supports unit operations + Collaborating with referring ... activity to ensure the best possible patient experience + Assisting with resolving customer service and scheduling issues + Responding to patient needs and… more
- Pearson (Boston, MA)
- ** Senior Direct Sales Representative ** Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of ... about our training solutions. + Grow and maintain new business; provide exemplary service to existing clients. + Articulate the Pearson VUE values and services. +… more
- Fresenius Medical Center (Lawrence, MA)
- …laboratory results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. + ... and action to respond, resolve and follow up regarding customer service issues with all customers in...as directed by immediate supervisor. + May refer to senior staff for assistance with higher level problems that… more
- Children's Hospital Boston (Boston, MA)
- …clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for ... appointments. Provides positive and effective customer service that supports departmental and hospital operations. (PER Positions are currently eligible for a… more
- Global Resource Solutions (Bedford, MA)
- …able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written ... support functions as directed by the contractor site lead and/or the Senior Security Representative + Review, track, and monitor security clearance… more
- Iron Mountain (Boston, MA)
- …offerings through online courses, self-study and interactive assessments. + Partner with customer service , operations and the internal sales team to ensure ... let's start the conversation. **Job Summary:** The Inside Sales Representative - Digital SMB is an inside sales position... - Digital SMB drives the highest levels of customer centricity to enable IRM customers to achieve their… more
- Global Resource Solutions (Hanscom AFB, MA)
- …able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written ... detail orientated, and talented individual for the position of Program Security Representative I. Job Description: Summary: The Program Security Representative 's… more
- Dynatrace (Waltham, MA)
- …a CRM preferred, specifically Salesforce.com + High level of commitment to exceptional customer service and relationship build. + Strong written and verbal ... ensure flawless digital experiences. **Job Description** The Sales Development Representative is responsible for identifying and qualifying sales opportunities for… more
- Dynatrace (Waltham, MA)
- …a CRM preferred, specifically Salesforce.com + High level of commitment to exceptional customer service and relationship build. + Strong written and verbal ... ensure flawless digital experiences. **Job Description** The Sales Development Representative is responsible for identifying and qualifying sales opportunities for… more
- Forrester (Cambridge, MA)
- …CRM system, event mobile app, and other technologies to support event customer service , attendee registration and reconciliation, onsite experience, and activity ... related product specialist or in an inside sales and/or customer service field. + History of prioritizing...high-level relationship skills, with confidence to hold conversations with senior -level executives via email and phone. + The ability… more
- Harvard University (Cambridge, MA)
- …you to apply. Harvard FCU values employees with a willingness to learn. + Proven customer service skills and the ability to problem solve. + Outgoing personality ... and counsels members with specific requests or refers to Senior Member Service Department or Manager as...employee with outstanding communications skills and a passion for customer service ! Our ideal candidate will focus… more
- Highmark Health (Boston, MA)
- …(2) years of progressive experience in sales or four (4) years of experience in customer service . * PA insurance agent license or acquire license within sixty ... (60) days of hire. Preferred * BA/BS Degree * Customer service experience * Telephonic sales experience...Spanish) * Experience within an insurance, healthcare, HMO or Senior Services environment * Proficiency with MS Office applications… more
- Beth Israel Lahey Health (Gloucester, MA)
- …co-payments or deposits for the services rendered, if applicable. Provides exceptional customer service to all. Is friendly, caring, courteous, and professional. ... requisitions for patients that present without an order; and general customer service Administrative Support: * Coordinate/facilitates daily administrative… more
- Commonwealth Care Alliance (Boston, MA)
- **Why This Role is Important to Us:** Senior Product Owner will review documentation and provide feedback on quality and accuracy related to the product portfolio ... strategy. The product owner is business consultant and a representative of business interests to IT to identify new...opportunities to attain operational efficiencies and growth opportunities. The Senior PO will lead a portfolio of projects and… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards * Participates in departmental and/or interdepartmental quality ... direction of the Manager, Finance Planning & Analysis, the Senior Financial Analyst supports the usage and maintenance of...for System Services review 8) Attend meetings as a representative of Finance as requested by operational management and… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards * Participates in departmental and/or interdepartmental quality ... work. Under the direction of the Director, Productivity Management, the Senior Financial Analyst is part of an integrated cross-functional finance team,… more
- Diversified (Boston, MA)
- …use and safety with power tools + Good verbal communication skills and good customer service skills + Ability to diagnose, troubleshoot and resolve technical ... Audio-Visual Senior Installation Technician - Waltham, MA Boston Metropolitan...sites. Physical Demands: The physical demands described here are representative of those that may be met by an… more
- Santander US (Manchester By The Sea, MA)
- …issues are answered correctly and efficiently by documenting and identifying trends in customer service needs. Resolves and oversees customer issues ... Senior Relationship Banker, Manchester, MA Wakefield, United States...interaction. Engage customers through proactive, outbound calling for both service and relationship deepening opportunities. Assess customer … more