- Red River (Lexington, MA)
- …Lead with an active Secret clearance to join our team ! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working ... on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordinating daily workload for service desk … more
- Commonwealth Care Alliance (Boston, MA)
- …address with the administrative team - Leads CSC huddles and partners to lead team meetings as appropriate. May represent Care Delivery Program at internal ... for the Clinical Support Coordinators (CSCs) to ensure proactive administrative clinical team support and accurate, prompt, and courteous service is provided… more
- Red River (Boston, MA)
- …will be on the front line for generating interest in Red River's service offerings. Sales Development Representatives make cold calls to prospects to identify ... monthly quotas for qualified sales opportunities + Work closely with the Sales team to schedule meetings and uncover new sales opportunities + Work closely with… more
- Ophthalmic Consultants of Boston (Danvers, MA)
- …patient care starts at the front desk -and so does leadership. As the Front Desk Lead , you'll be the face of our values: Outstanding Patient Care, Unity, ... + Team Development: Mentor and support front desk team members through hands-on training and...a fast-paced environment + Outstanding leadership, communication, and customer service skills Join OCB and lead from… more
- HealthFitness (Cambridge, MA)
- …, is seeking a proactive and customer- service -driven ** Lead Front Desk Attendant** to join our team on campus in **Cambridge, Massachusetts** . ... and efficient experience for all members and guests. You'll lead by example-guiding front desk staff during...role. Ensure all guests, visitors, and members receive exceptional service while thriving in a fast-paced, team -oriented… more
- GovCIO (Boston, MA)
- …end user and help desk training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff + Maintain project, data center, and ... Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk ...Partners + Provide general support to the VA Help Desk Lead to include generating help … more
- Marriott (Boston, MA)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...and we connect guests through engaging experiences and thoughtful service . If you're a team player who… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... timely follow-up of service requests/incidents. The Lead Field Support Technician...staff.** **8. Acts as an escalation point for the Service Desk and Field Support.** **9. Possess… more
- BJs Wholesale Club (Revere, MA)
- …Coaches, teaches and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team ... by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead ... excellence through all points of contact. + Set service standard expectations for all team members.… more
- Danaher Corporation (Boston, MA)
- …seamless IT service delivery and support. + Regularly interface with the Global Service Desk and collaborate with peers across other sites worldwide to share ... years of experience in IT service management, with a focus on helpdesk/ service desk operations including hardware/software, MS Teams, and AV systems (ie.… more
- HealthFitness (Cambridge, MA)
- …vendors. + Works hand and hand with the Membership Manager to implement and lead monthly in- service training for the Harvard Recreation part and full-time Front ... a collaborative, customer-focused **Facility Operations Coordinator** to join our team on campus in **Cambridge, Massachusetts** . Responsible for... Desk staff. In collaboration with Membership Manager, responsible for… more
- Hannaford (Chelmsford, MA)
- …with any legal requirements. * Supervise the effective operation of the office/ service desk /kiosk/front end/bottle room * (if applicable) to include cleanliness, ... Perform cashier and/or bagging functions, as needed. * Perform service desk /kiosk and bookkeeper associate functions, as...effective interpersonal and organizational skills. Desire and ability to lead and manage a team . * Demonstrated… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... junior staff. Acts as an escalation point for the Service Desk . 6. Possess an understanding of...work group by offering ideas, identifying issues, and respecting team members. 8. Customer Service : Ability to… more
- Sunrise Senior Living (Newton, MA)
- …**RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of the Sunrise team , supporting our Mission, Principles of Service and Core Values ... limited to the essential functions listed as follows: **Customer Service ** + Oversee the community entry area for visitors,...music playing throughout the day. + Ensure that another team member covers the front desk when… more
- H&R Block (Belmont, MA)
- …tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... open. A Typical Day Joining us as an Associate Team Leader, you'll support a single retail office during... Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- Tillingers Concierge, Inc. (Boston, MA)
- …for you! A Residential Concierge Supervisor plays an integral part in delivering excellent service and managing their concierge team . The position is like that ... + Use your leadership skills to guide your Concierge team to project a confident, service -focused presence....policies and procedures are being followed. + Treat your team well and lead by example. +… more
- BJs Wholesale Club (Waltham, MA)
- …Builds inclusive relationships that support a collaborative and respectful team environment. Team Member Engagement: + Teach, coach, & lead : Support team ... and department performance. Major Tasks, Responsibilities, and Key Accountabilities + Lead all Frontline, Membership Services Desk , Membership Sales Ambassador… more
- World Insurance Associates, LLC. (Needham, MA)
- …of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention. ... Primary Responsibilities + Supports lead servicer in effectively managing a high-volume book of...EPIC + Create activities in EPIC and assign applicable team -member. Other Responsibilities, as applicable: + Order loss runs… more
- Marriott (Boston, MA)
- …is seeking an engaging, friendly and detail-oriented Front Office Manager to join our team . In this role you will be directly responsible for the Front Desk ... successful in this position you should have passion for delivering a superior service experience and developing our associates. The AC Hotel Boston Downtown, a… more
- Extra Space Storage (Readville, MA)
- …Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer Service Manager, Retail Associate, Store ... + **Paid Time Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
