- Topsort (Somerville, MA)
- …done today, we're all about getting it done today. What is this role like? Customer Success Lead is the leader and manager of our global team of customer ... Experience (CX) aligned to the company goals and strategic customer segments. Be the owner of...but we're open to surprises: 10+ Years of B2B Customer Success Extensive experience in customer… more
- Freshworks (Boston, MA)
- …ITSM and EX components, collaborating with internal teams such as Customer Success , Implementation, Billing, Support, and Deals Cross-Functional Leadership: ... Job Description We are looking for an experienced Account Manager with expertise in IT Service Management (ITSM) and...that meet customer needs and drive value Customer Relationship Management : Build and nurture strategic… more
- Roku (Boston, MA)
- …TV for businesses of all sizes. The team goal is to grow platform adoption, scale customer success , and make it easy for nearly anyone to grow their business ... maintaining incredible attention to detail on the micro side. Our Ads Manager team is building best-in-class advertising workflows to help democratize connected… more
- Topsort (Somerville, MA)
- …of experience in client-facing roles, ideally in account management, consulting, or customer success . Proven experience working with large retailer enterprises ... rapid growth since out of a genius product, a customer -first mentality, and a hardworking team of talented individuals....are looking for a driven and articulate Enterprise Account Manager to join our growing team at Topsort. In… more
- Re:Build Manufacturing (Boston, MA)
- …and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America's next generation industrial company. At ... we are looking for We are seeking a General Manager with deep early product development experience to launch...companies. They will iterate quickly through proof-of-concept deliveries and customer testing to find product market fit. As the… more
- Pentera (Burlington, MA)
- …are looking for a highly motivated, self-driven, and experienced Regional Sales Manager specializing in enterprise sales, based in the Ohio region (preferably ... to deliver results. We're looking for someone who is customer -focused, driven, and ready to attack the market with...generate and close enterprise sales opportunities. Act as a strategic influencer with resellers and distributors to drive pipeline… more
- SimpliSafe (Boston, MA)
- …products and customer experiences, we are seeking a highly experienced and strategic Senior Product Manager to lead our most critical AI initiatives. This ... who are passionate about technology, security, and delivering exceptional customer experiences. We're embracing a hybrid work model that...security space. About the Role As a Senior Product Manager - AI & Machine Learning, you will be… more
- Institute for Healthcare Improvement (Boston, MA)
- …service operations and customer lifecycle management Understanding of customer success best practices, including onboarding, engagement, and retention ... related field 3-5 years of experience in online program operations or customer success Experience: Working within a global organization/online program Managing… more
- Journeys (Cambridge, MA)
- …UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations ... check out: www.journeys.com/careers WHY WORK FOR JOURNEYS? We celebrate and reward success ! Rapid promotion opportunities for top performers - we promote from within… more
- Sanofi (Boston, MA)
- … customer meetings within assigned territory. Demonstrate advanced ability to ask strategic , insightful questions to obtain information on customer needs from ... Job title: Area Business Manager - Hemophilia - Southern New England Location:...with customers on a customized strategy. Review and analyze market/ customer data to support and execute strategic … more
- World Market (Somerville, MA)
- …adaptable, honest, and respectful. What You'll Do In partnership with the Store Manager , model and lead a customer -first selling culture through effective ... And, while diversity of product is critical to our success as a retail brand, it is our culture...of World Market. Recruit, develop, and retain a high-performance, customer -focused team that aligns with our company values through… more
- Aptiv PLC (Boston, MA)
- Technical Product Manager - Cockpit Software At Aptiv we are well aware of the impact our solutions have on the world as a leading Automotive Tier 1 Supplier. But we ... won't rest until everybody knows. We are seeking a qualified Technical Product Manager to support our Cockpit Software group to extend our global reach through… more
- Intercept Pharmaceuticals (Boston, MA)
- …rare and serious liver disease, we are seeking an Academic Territory Business Manager . The Academic Territory Business Manager (ATBM) is responsible for ... centers in their respective geography (which may overlay multiple Territory Business Manager territories). The ATBM will also be responsible for supporting and… more
- Sally Beauty Holdings (Lowell, MA)
- Job Description Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates ... while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining...Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible… more
- Purple Carrot (Needham, MA)
- Senior Product Manager , Customer Journey We are looking for a Senior Product Manager to join our mission-driven team. As an integral part of the Product & ... people to eat more plants! As the Senior Product Manager , Customer Journey, you will own the...retention and loyalty. This role is ideal for a strategic systems thinker who thrives on cross-functional collaboration and… more
- Confluent (Boston, MA)
- …bigger, together. One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... agree to a mutual success plan + Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this… more
- Quadient (Boston, MA)
- …sustainable business connections through digital and physical channels. **About the Role** As a ** Customer Success Manager (CSM)** at Quadient, you will play ... to solve moderately complex issues independently. + (If people manager ) Set team goals, guide performance, and support operational...You Are** + You bring a solid background in customer success , solution consulting, or post-sales engagement.… more
- Ralliant (Boston, MA)
- …and ensure effective internal communication at Gems Setra. + Conduct frequent and strategic customer engagements with key OEM partners to manage all aspects ... ** Strategic OEM Account Manager - Data...on data center equipment and related key segments. **Critical Success Factors:** + Strategic Sales Approach: Proven… more
- SAP (Burlington, MA)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide ... Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to:...deliver strategic guidance and solutions that drive customer success and long-term value, coupled with… more
