- KeyBank (Brooklyn, OH)
- …- Brooklyn, Ohio 44144 **Work Location** + Hybrid (3+ days in office) **Job Summary** The Client Experience ( CX ), Strategy and Process Delivery Leader is ... improvement initiatives. This position focuses on enhancing operational efficiency, client satisfaction, and organizational alignment through innovative process design… more
- Deloitte (Cleveland, OH)
- …Required: + Bachelor's degree in business, technology, or related discipline. + Experience (2+ years) in hands-on configuration of CX platforms (ex: ... and executive stakeholders. + Certifications in Medallia, Qualtrics, or Sprinklr. + Experience in client -facing consulting or advisory roles. + Exposure to… more