- Trustmark (Madison, WI)
- …Trustmark's products and services. Also, responsible and accountable for the overall customer satisfaction for their pooled accounts. Key Accountabilities + Serve as ... anticipate and/or resolve ongoing issues. + Responsible and accountable for Customer Effort, and Satisfaction for assigned relationships + Drive process improvement… more
- Confluent (Madison, WI)
- …We are looking for a Senior Business Systems Analyst (BSA) to support our Customer Success Group (CSG), including Customer Success and Support teams. ... a Senior BSA, you'll serve as a strategic partner to our Customer Success stakeholders. You'll lead efforts to identify business needs, define requirements, and… more
- Verint Systems, Inc. (Madison, WI)
- …Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager. + Develop recommendations for improving the clients KPI's, ... at www.verint.com. **Overview of Job Function:** The Sr. Client Analyst is responsible for survey design, data evaluation, and...superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during… more
- GovCIO (Madison, WI)
- **Overview** GovCIO is currently hiring for Business / Functional Analyst to support the modernization effort for RES. This position will be fully remote within the ... United States. **Responsibilities** The functional analyst will apply their business analysis, requirements gathering, elicitation, elaboration and refinement… more
- TTEC (Madison, WI)
- …to hear from you! You'll report to Senior Operations Manager. You'll contribute to the success of the customer experience and the team's overall success . ... TTEC's award-winning employment experience. As a Seasonal Associate Reporting Analyst working remotely in the US, you'll be a...Center process and support knowledge. + High degree of customer service skills. + High degree of communication and… more
- GovCIO (Madison, WI)
- **Overview** GovCIO is currently hiring for a Senior Computer Systems Analyst with an active Secret clearance. This position will be located in Sterling, Virginia ... and perspective of a particular business and the IT needs of that customer . Requires knowledge of computer system capabilities, business processes, and work flows.… more
- Intermountain Health (Madison, WI)
- **Job Description:** The RCO Revenue Integrity Analyst is responsible for appropriate charge capture, assigned account, claim edits and/or charge edits for an ... ensure regulatory compliance and revenue optimization for assigned service line(s). **Revenue Integrity Analyst I** Schedule: Monday - Friday from 8 AM - 5 PM (with… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... and swift resolution of issues are important skills to success . You should be someone who thrives in a...promptly at designated work hours. + Receives and logs customer problem/request/issues and ensures proper documentation as it relates… more
- DXC Technology (Madison, WI)
- **Job Description:** **Sr. Analyst Data Center Support - On site Milwaukee, WI** **Data Center Support Duties** + Consists of site-specific tasks necessary to keep ... Software Support** Supplier responsibilities: Provide a software support Resource to the Customer Site (where the Device on which the software resides is located.… more
- GovCIO (Madison, WI)
- …Delivery). + Installs and configures DW/BI software to meet customer needsin accordance withenterprise architecture. + Continuously tunes environment ... tools. + Certifications in relevant technologies (eg, Microsoft Certified: Data Analyst Associate). **Clearance** **required** **.** + Ability to obtain andmaintaina… more
- Intermountain Health (Madison, WI)
- **Job Description:** The RCO Rev Integrity Chargemaster Analyst II independently handles EPIC build, maintenance, and implementation of charge codes, fee schedules, ... + Collaborates with a multi-disciplinary team to optimize patient experience and operational success . . **Skills** + Epic + CPT Coding + Healthcare regulations + CMS… more
- Baylor Scott & White Health (Madison, WI)
- …and/or level **Job Summary** **100% Remote position** The Benefit Configuration Analyst examines configuration change requests. They establish the technical scope, ... designing, writing, testing, training, documenting, and implementing configurations to meet customer needs. **The pay range for this position is $25.14/hour (entry… more
- Baylor Scott & White Health (Madison, WI)
- **JOB SUMMARY** As the **Sr. Data Analyst ,** you will play a critical role in helping Baylor Scott and White Health develop the future of our digital products and ... myBSWHealth. You will work closely with cross-functional teams - including the customer engagement product, engineering, and marketing teams - to translate data into… more
- Intermountain Health (Madison, WI)
- …development and deployment of data analytics at Intermountain Health. As a Data Analyst -Technical-Staff, you will be part of a team that contributes to strategic ... accuracy of data for the area(s) they support. + Receive customer requests and develop/deliver meaningful information through data exploration, interpretation,… more
- SHI (Madison, WI)
- …to thrive - in our offices or yours.** **Job Summary** The Associate Security Analyst - SOC is responsible for supporting the Security Operations Center (SOC) team ... and process improvements to enhance security operations and client success . Behaviors and Competencies Problem-Solving: Can identify problems, propose solutions,… more
- Cardinal Health (Madison, WI)
- …prospect to create new partnerships and strengthen relationships with the current customer base. **_Responsibilities_** + Call on current and potential pharmacies in ... maintaining current customers and growing markets share. + Form long standing customer relationships with Pharmacists and Pharmacy Technicians + Convert existing and… more
- Highmark Health (Madison, WI)
- …facilitation skills with project team members, stakeholders, executives, and external customer , exceptional written and oral presentation skills, proven ability to ... informal channels + Exhibition of perseverance through energy, drive and demonstrated success when resistance or setbacks are encountered + In-depth understanding of… more
- Otsuka America Pharmaceutical Inc. (Madison, WI)
- …communication is of sufficient rigor to ensure stakeholder engagement and program success + Status Reporting: Project health (risks, issues, decisions ) + ... customers, patients, employees, and the business. + Patient & Customer Centricity - Maintain an ongoing focus on the...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- NTT America, Inc. (Madison, WI)
- …working with diverse stakeholders. + Excellent interpersonal skills and strong customer service orientation. + Proven ability to design and problem-solve while ... exceeding customer expectations. + Ability to adapt and thrive in...to helping clients innovate, optimize and transform for long-term success . We invest over $3.6 billion each year in… more
- nVent (Madison, WI)
- We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through ... + Innovative & adaptable + Dedicated to absolute integrity + Focused on the customer first + Respectful and team oriented + Optimistic and energizing + Accountable… more