- Cognizant (Madison, WI)
- The Cognizant team is currently seeking individuals to work as part of our established Healthcare Inbound Customer Service team. The full-time position ... area. We are seeking highly motivated Customer Service Agents, preferably with a healthcare background,...we will train. Responsibilities: . Address the needs of inbound callers focused on first call resolution. . Adhere… more
- Humana (Madison, WI)
- …+ Associate or Bachelor's degree + Previous inbound call center or related customer service experience + Previous healthcare experience + Bilingual in ... of Individual or Group Medicare. **Required Qualifications** + **2 years of** ** customer service ** **experience** + Demonstrated experience with providing strong… more
- CVS Health (Madison, WI)
- …for an Inbound /Outbound Queue Associate with American Health Holdings Medical Management Customer Service Department. + The job is part of a fast-paced ... environment in which high level customer service is a must. + Promotes/...is a must. + Promotes/ supports quality effectiveness of healthcare services. **Required Qualifications** + 1+ years of call… more
- Cognizant (Madison, WI)
- Healthcare Customer Service Collections We...other teams. In this role, you will: + Handle inbound calls as a representative of the hospital to arrange ... 1 year of related experience. Travel: None required About the role: As a Healthcare Customer Service Collections, you will make an impact by Assist our… more
- Cognizant (Madison, WI)
- …Minimum 1 year of related experience. **Travel:** None required **About the role:** As a Healthcare Customer Service Collections, you will make an impact by ... outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer...other teams. **In this role, you will:** . Handle inbound calls as a representative of the hospital to… more
- Molina Healthcare (Madison, WI)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... safety and medication use policies). **KNOWLEDGE/SKILLS/ABILITIES** + Handles and records inbound pharmacy calls from members, providers, and pharmacies to meet… more
- Molina Healthcare (Madison, WI)
- …**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service skills ... Service Representative is responsible for performing outreach attempts and handle inbound calls for our Molina Healthcare members. Duties include, but are… more
- Cognizant (Madison, WI)
- …while providing exceptional customer service and maintaining positive customer relationships. **Essential Functions** . Handle inbound calls as a ... **Job Title** : Healthcare Collections - Self-Pay (Remote) **Department** : Collections...other activities and responsibilities as assigned. . **Competency** . ** Customer Service Skills** : Ability to manage… more
- Evolent (Madison, WI)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact ... team member contributes to providing better health outcomes. **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working with and… more
- Cardinal Health (Madison, WI)
- …preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Intermountain Health (Madison, WI)
- …helps successfully manage the comprehensive care of patients. This position provides customer service , proactive outreach to patients, and administrative support ... liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access… more
- Cardinal Health (Madison, WI)
- …fax, phone, and electronically. + Provide world-class service and receive inbound calls from patients, healthcare provider offices, SPs, and customers, ... a system that is evolving. This position is responsible for guiding the healthcare providers through the various process steps in support of their patient's journey… more
- Cardinal Health (Madison, WI)
- …fax, phone, and electronically. + Provide world-class service and receive inbound calls from patients, healthcare provider offices, SPs, and customers, ... a timely manner. + First point of contact handling inbound calls, with ability to determine needs and provide...to ensure patient access to therapy + Demonstrate superior customer support talents + Prioritize multiple, concurrent assignments and… more
- CVS Health (Madison, WI)
- …and reviews as per the health plan/employer-agreed criteria within the designated service level agreements. Performs and handles inbound and outbound phone ... cases. This role will work from CVS Caremark supported systems and take inbound calls from physicians or members regarding their pending, approved, or denied prior… more
- Humana (Madison, WI)
- …and appeals experience** + Previous inbound call center or related customer service experience + Previous experience processing medical claims + Bilingual ... first 120 days.** **Required Qualifications** + **2+ years of customer service experience** + **Must have experience...service experience** + **Must have experience in the healthcare industry or medical field** + Strong data entry… more
- Datavant (Madison, WI)
- …+ Documenting information on multiple platforms using two computer monitors. + Preferred Customer Service and Data Entry and Release of Information experience + ... in health data exchange. Our vision is that every healthcare decision is powered by the right data, at... environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build… more
- Datavant (Madison, WI)
- …manner ensuring accuracy and providing customers with the highest quality product and customer service . Associate must at all times safeguard and protect the ... in health data exchange. Our vision is that every healthcare decision is powered by the right data, at... environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build… more
- Humana (Madison, WI)
- …health first** The Senior Telesales Agent conducts selling activities related to inbound calls inquiring about individual health plan products. The Senior Telesales ... calls that may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment, and organizational strategy… more
- Datavant (Madison, WI)
- …Company's Productivity Standards. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships ... in health data exchange. Our vision is that every healthcare decision is powered by the right data, at...and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform… more
- Cardinal Health (Madison, WI)
- …information or new information to be added to the database + Receive inbound calls from patients, healthcare provider offices, SPs, and customers, striving ... experience + Conduct benefit verifications and collaborate with various healthcare providers, including physicians, specialty pharmacies, and insurance companies, to… more