- CompuCom (Madison, WI)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- Robert Half Technology (Madison, WI)
- Description Overview: Robert Half is seeking a skilled and customer-focused Level 2 Help Desk Technician to join the team at a fast-paced Managed Services ... Provider (MSP). As a Level 2 technician , you will provide advanced technical support to clients,...with cross-functional teams to ensure timely resolution and excellent service delivery. Key Responsibilities: Provide Advanced Technical Support: +… more
- TEKsystems (Madison, WI)
- Overview: We are seeking a dedicated and customer-focused IT Help Desk Technician to join our 24x7x365 support center. In this role, you will provide first-level ... months to 1 year of experience in IT customer service or technical support who are looking to grow...+ Maintain a high level of professionalism and customer service in all interactions. Qualifications: + 6 months or… more
- Insight Global (Madison, WI)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting anywhere in ... responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1… more
- Pearson (Madison, WI)
- …key application functions as it relates to customer needs + Provide mentoring to Service Desk teams supporting our customers + Primary escalation point of ... "get things done" in a highly technical environment. Professional customer service skills and independent troubleshooting capabilities are an inherent requirement of… more
- Robert Half Technology (Madison, WI)
- Description We are looking for a dedicated Help Desk Analyst to join our team in Madison, Wisconsin. This is a Contract-to-permanent position, offering an excellent ... opportunity to grow within a fast-paced, high- tech engineering environment. In this role, you will provide exceptional customer support, troubleshoot technical… more
- TEKsystems (Madison, WI)
- Description We are seeking a dedicated Help Desk Technician for a 3rd shift role in Madison, WI.This position involves providing support to end users on a ... variety of technical issues. The technician will identify, research, and resolve technical problems, responding to telephone calls, emails, and personnel requests… more
- Veterans Affairs, Veterans Health Administration (Middleton, WI)
- …Billing and Insurance Verification Department in Middleton, WI. The Medical Reimbursement Technician performs a broad range of duties to achieve established and ... is not a virtual position. Position Description/PD#: Medical Reimbursement Technician /PD36018A and PD36017A Relocation/Recruitment Incentives: Not Authorized Critical Skills… more
- Fresenius Medical Center (Fitchburg, WI)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** + Previouspatientcareexperienceinahospitalsettingorarelatedfacility… more
- Fresenius Medical Center (Fitchburg, WI)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff and ... any) required. + Demonstrated commitment to FMS culture, values, and customer service standards. + Attendance and active participation in all applicable preceptor… more
- Morley (Madison, WI)
- …Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work-from-home ... your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and...24/7 online access to doctors + 24/7 nurse help desk + Patient advocacy: Free 24/7 help with benefit… more
- GovCIO (Madison, WI)
- …Identify, troubleshoot, and resolve system-related issues in collaboration with help desk and technical support teams. + Document system configurations, standard ... procedures, and change history. + Implement system updates, configuration changes, and service enhancements. + Create and maintain scripts or processes to automate… more
- Alliant Energy (Madison, WI)
- …complexity technical issues escalated through the Information Technology Help Desk and other methods for data, telecommunications, voice, and/or collaboration ... to facilitate resolution of technical issues to maximize system availability and meet Service Level Agreements. + Acts as an escalation for more junior engineers. +… more