- CompuCom (Madison, WI)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- TEKsystems (Madison, WI)
- Description We are seeking a reliable and customer-focused Help Desk Technician in Madison, WI. This role involves providing first and second-tier technical ... skills, a solid technical foundation, and a commitment to delivering high-quality service . Key Responsibilities + Verify caller identity and assist with password… more
- TEKsystems (Madison, WI)
- …and helping with password resets or account unlocks + Guiding users through self- service tools for future account recovery + Escalating issues to other teams when ... + Managing and deploying laptops and desktops + Handling software installation and service requests + Using tools to manage user accounts and ensure security The… more
- Fresenius Medical Center (Fitchburg, WI)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff and ... any) required. + Demonstrated commitment to FMS culture, values, and customer service standards. + Attendance and active participation in all applicable preceptor… more
- Fresenius Medical Center (Fitchburg, WI)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** + Previouspatientcareexperienceinahospitalsettingorarelatedfacility… more
- Alliant Energy (Madison, WI)
- …complexity technical issues escalated through the Information Technology Help Desk and other methods for data, telecommunications, voice, and/or collaboration ... resolution of technical issues to maximize system availability and meet Service Level Agreements. + Installs, monitors, repairs, and provides recommendations to… more
- Alliant Energy (Madison, WI)
- …complexity technical issues escalated through the Information Technology Help Desk and other methods for data, telecommunications, voice, and/or collaboration ... to facilitate resolution of technical issues to maximize system availability and meet Service Level Agreements. + Acts as an escalation for more junior engineers. +… more