- Bristol Myers Squibb (Princeton, NJ)
- …the knowledge and skills needed to perform their roles effectively and compliantly. The Sr . Director WW FM CX Strategy is responsible for developing the global ... CX strategy is aligned to TA and overall business strategy, including the overall Medical CX ...understanding of environmental/industry trends and their impact on the business and our customers. + Demonstration of senior… more
- CVS Health (New York, NY)
- …in a supportive, collaborative and agile environment. **Position Summary** The Senior Manager of Retail Customer Experience will have primary responsibility for ... of CVS Health's Retail customer experience reporting, providing actionable insights that deliver business results, and act as a voice of the customer champion for… more
- Zoom (New York, NY)
- What you can expect We are hiring a Sr . Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This is a ... Zoom AI Expert Assist and Zoom Virtual Agent help CX leaders outpace customer expectations. They empower agents and...customer expectations. They empower agents and help deliver better business outcomes. About the Team You will be responsible… more
- Bristol Myers Squibb (Princeton, NJ)
- …with the knowledge and skills needed to perform their roles effectively and compliantly. The Senior Director, US FME will be a strategic partner to the US FM teams ... help tailor the global Field Medical Customer Experience (FM CX ) strategy to the needs of the US markets...global FME vision and strategy + Collaborates with the Senior Director, WW FM Customer Experience, WW/US Medical Heads… more
- SAP (New York, NY)
- …(ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...variety of benefit options for you to choose from. ** Business Technology Platform Senior Customer Success Partner**… more
- Wells Fargo (New York, NY)
- …and guidance to others + Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions that ... **About this role:** Wells Fargo is seeking a Senior Lead Product Designer to define and drive...the vision for the internal operator experience from a CX lens + Collaborate with business partners,… more
- Amazon (New York, NY)
- …to gain valuable experience in the growing field of artificial intelligence and its application in diverse business settings. About the team The Search & ... this team works across Product, Science, and Design teams to evaluate CX metrics, develop scalable reporting systems, and ensure continual model improvements. This… more
- Novo Nordisk (Plainsboro, NJ)
- …approaches into experience architecture to maintain a competitive edge and accelerate business objectives while delivering operational efficiencies and CX goals. ... integration, and management of MarTech solutions to support customer experience ( CX ) campaigns, ensuring seamless integration with other systems. The lead analyzes… more
- Novo Nordisk (Plainsboro, NJ)
- …improvement and innovation within the team. Align team and individual efforts with business objectives and Customer Experience ( CX ) goals + Financial Oversight: ... Initiates and leads cross-functional projects to enhance customer experiences ( CX ) and integrates into Omnichannel capabilities across various customer segments… more
- Novo Nordisk (Plainsboro, NJ)
- …and innovation within the team. Align team and individual efforts with business objectives and Customer Experience ( CX ) goals + Stakeholder Engagement ... Marketing plans ensuring alignment with expected outcomes and ROI. Partners with senior management to develop an overall TA-specific strategy and roadmap for… more
- PNC (New York, NY)
- …This role is incentive eligible with the payment based upon company, business and/or individual performance. ** Application Window** Generally, this opening is ... valued and have an opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you will be based in New… more
- Manulife (New York, NY)
- …globally to define the marketing strategy for Manulife Investment Management's institutional business . This is a dual role that spans both the marketing program ... for Manulife IM's institutional business in North America and global product initiatives and...communications. + Partner with global digital, social, editorial and CX teams, to develop and execute marketing campaigns designed… more
- Wells Fargo (Iselin, NJ)
- …Fargo is seeking a dynamic Lead Software Engineer to join the Enterprise Application & Cloud Transformation team to realize a world class, next-gen Contact Center ... and analyze complex, large-scale technology solutions in Cloud for strategic business objectives and solving technical challenges that require in-depth evaluation of… more
- CIBC (New York, NY)
- …and analysis to assist in the identification and/or analysis of investment banking business opportunities + Play a key role in the preparation of client proposals, ... precedent analyses + Assist in company due diligence investigations + Support senior investment banking colleagues and directing and training analyst teammates +… more