- ServiceNow, Inc. (Orlando, FL)
- …Join us as we pursue our purpose to make the world work better for everyone. ** Manager , Account Escalation Engineering (US)** **Team & Role** Our ... in to stand out. We are currently seeking a Manager to lead our US Account Escalation Engineering team. **What you get to do in this role:** This is an… more
- ServiceNow, Inc. (Orlando, FL)
- …in this role:** + Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics. + ... the team to deliver an incredible customer support experience. + Refine Support Account Management interactions and processes through the extensive use of KPIs, data… more
- IQVIA (Orlando, FL)
- …and track change orders to completion. + Participate in pricing discussions across customer account . + Serve as Project Manager for single service DM projects, ... deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager , and/or a leadership role in a specific CDM task (eg, Subject Matter… more
- CoreSite (Orlando, FL)
- …the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are identified and repaired ... junior staff. + Work with the site Data Center Manager to track and complete an aggressive preventive and...Provide day-to-day exceptional customer service and support. + Incident escalation and report writing + Monitor the building fire… more