- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Serco (Herndon, VA)
- …you must be willing and able to deploy anywhere in Zone 2. The Mid - Level FEMA Consultant will include professional and non-professional personnel to provide ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/64445/fema-consultant- mid - level /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **DevOps Engineer ( Mid ) - US Citizenship Required** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fairfax **Position ... with a strong security focus and extensive experience to help with DevOps security initiatives and implement best practices...on analytics regarding software and hardware usage. * Provide level 2 technical support. * Perform root cause analysis… more
- Stantec (Fairfax, VA)
- …rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations. By ... most complex projects. Stantec is working with multiple utilities in the Mid -Atlantic area to develop innovative, sustainable, and efficient solutions to their… more
- ManTech (Mclean, VA)
- …substituted for a degree. Preferred Qualifications: + Related work experience in a technical help desk position + Experience with data transfer services + IAT ... Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security by providing enterprise IT support for… more
- Stantec (Arlington, VA)
- …States-Virginia-Arlington, United States-Virginia-Williamsburg **Organization** : BC-2034 EnvSvcs-US East Mid Atlantic **Employee Status** : Regular **Job Level ... have established excellent working relationships with regulatory agencies throughout the mid -Atlantic, and our regulatory knowledge and scientific expertise allow us… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will p rovide support, ... CI Polygraph or ability to obtain CI Polygraph + Junior- mid level PeopleSoft Functional Financials experience +...Financials experience + Ability to provide Tier 2-3 Service Desk support + Ability to work in a fast… more
- CACI International (Chantilly, VA)
- …model. CACI will provide an enhanced IT management system, IT storefront, enterprise help desk , local field services, and life cycle support for end-user ... is already there to support you - as you help to support them. + We are focusing on...customer interactions, including presenting, answering questions, proactively resolving issues. Mid - level experience with the following: + Experience… more
- CACI International (Chantilly, VA)
- …model. CACI will provide an enhanced IT management system, IT storefront, enterprise help desk , local field services, and life cycle support for end-user ... is already there to support you - as you help to support them. + We are focusing on...Security concepts and implementations. Grasping the wide-definition of CyberSecurity. Mid - Level Experience with the following (5+ years):… more
- The Kaizen Company (Arlington, VA)
- …the technical content for the training materials and also conduct live training and help desk services for USAID staff and partners,, as described further below. ... innovative business models. The Kaizen Company is seeking applications for a mid - level SAM Registration Training Consultant for the USAID-funded Partnerships… more
- ManTech (Chantilly, VA)
- …a degree. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... and experience in own area; incumbents are still acquiring higher- level knowledge and skills. + Builds knowledge of the...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification.… more
- ManTech (Springfield, VA)
- …for a degree. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Experience with data transfer services. + IAT ... possible solutions using standard procedures. + Receives a moderate level of guidance and direction. + Will not have...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification… more
- ManTech (Herndon, VA)
- …for a degree. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Experience with data transfer services. + IAT ... possible solutions using standard procedures. + Receives a moderate level of guidance and direction. + Will not have...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification.… more
- Stantec (Fairfax, VA)
- …rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations. By ... technical leadership for projects in the Northeast, Tri-State or Mid -Atlantic region and occasionally for projects in other parts...office environment working with computers and sitting at a desk . Field work may include exposure to the elements… more
- Amentum (Springfield, VA)
- …and regulations governing information systems. **Job Responsibilities:** + Support an enterprise-wide help desk solution that consists of both operational and ... Amentum is seeking a mid - level **System Administrator** to provide support for several, geographically dispersed, medium-sized secure Department of Defense (DoD)… more
- Amentum (Springfield, VA)
- …client access, access rights, and user account maintenance. + Support an enterprise-wide help desk solution that consists of both operational and developmental ... Amentum is seeking a mid -to-senior level **network administrator** to provide support for several, geographically dispersed, medium-sized secure Department of… more
- ManTech (Vienna, VA)
- …a degree. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... (access management/file transfer). + IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification.… more
- ManTech (Mclean, VA)
- …a degree. **Preferred Qualifications:** + Related work experience in a technical help desk position + Special non-commercial systems administrator experience ... (access management/file transfer) + IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification… more
- Serco (Arlington, VA)
- …development, coordination and communication of contracting strategies and recommendations with mid - and senior- level Service and OSD personnel **Company ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Serco (Arlington, VA)
- …coordination and communication of program management strategies and recommendations with mid - and senior- level Service and OSD personnel **Company Overview** ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more