- CACI International (Ashburn, VA)
- …and implementations + Demonstrated skill to lead a large 365x24x7 on-call service desk team supporting multiple software applications. + Providing ... Enterprise Service Desk Lead Job...About the Role:** + Lead a diverse team of Service Desk professionals,... Lead a diverse team of Service Desk professionals, responsible for: + Supporting… more
- KPMG (Ashburn, VA)
- …is currently seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which is part of KPMG ... **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 95 **Function:** Business… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …safe and tomorrow is smarter. Our work depends on **Help Desk Support Service Specialist - Intermediate** joining our team to support the US Army ... of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required**… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS CURRENTLY ... Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support,Help Desk Support,Remedy Help Desk … more
- Insight Global (Fairfax, VA)
- …escalation support to all Tier I and II Analysts for assigned customers. * Work with the Service desk lead to coordinate the training of level 1 and level 2 ... Service desk team members on advanced IT topics networking, collaboration technologies and cybersecurity. * Disseminate customer communications internally… more
- CACI International (Arlington, VA)
- …enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and champion continuous service ... Assist with the management of the overall Tier II team and directly manage Tier II help desk...Resources Command liaisons while working on sensitive cases. + Lead customer and internal cross- team training sessions… more
- CACI International (Mclean, VA)
- …is seeking a Help Desk Manager to join Our Luke Team ! You will lead a distributed help desk team which provides application support services for a ... CACI! **Duties include but are not limited to:** + Lead operations of help desk and services...with poly + In-depth experience and knowledge of Help Desk support and IT Service Management +… more
- Chenega Corporation (Alexandria, VA)
- …plans for JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, ... Senior Help Desk Technician Summary: TheSenior Help Desk Technician leads a team that provides...compliance with applicable NIST SP 800-53 security controls. + Lead the service desk efforts… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician** joining our team to support **our government client's** activities ... AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- The Caton Companies (Manassas, VA)
- …Front Desk Administrator is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge ... of The Caton Companies. We are seeking a Front Desk Administrator for our Westgate Apartments & Townhomes property...productive! This is an entry level position that may lead to an amazing career in the property management… more
- General Dynamics Information Technology (Quantico, VA)
- …and women that solve some of the world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their ... Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk **Certifications:**… more
- Sinclair Broadcast Group (Arlington, VA)
- This hands-on team member should know their way around the usual software (InDesign, PhotoShop, Illustrator, After Effects) and be able to assist The National ... Desk with day-to-day graphic needs. This candidate will work with other team members and our Corporate Graphics department to accomplish the goals of assigned… more
- ARAMARK (Potomac, MD)
- …seasonal cuisine created for the most discerning palate. The Assistant Front Desk Manager typically will supervise entry-level employees and is responsible for ... Responsible for staffing, performance management, training, and resource planning + Lead document management activities to ensure policies and procedures are… more
- Red River (Arlington, VA)
- …managing customer issues and requests. + Plan, direct, and manage IT help desk operations, ensuring high-quality service delivery and customer satisfaction. + ... 310-175-9. + Ability to handle and manage incidents and service requests effectively. + Strong leadership skills with the...desk employees. **Work Environment:** The Tier 2 Helpdesk Lead /CAB Manager will primarily work within a secure DoD… more
- GCyber (Arlington, VA)
- …consoles, and circuits. + Develop and implement policies and procedures for the help desk team to ensure consistent service quality and operational ... GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and...+ Act as a primary liaison between the help desk team and senior management, translating high-level… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Customer Service Lead . **Responsibilities** + User Operations Manager (SME) + Leads all aspects of user support ... operations for the Bluestone contract, including service desk , field support, end user training, and ancillary support to the DEA in a manner that supports the… more
- General Dynamics Information Technology (Falls Church, VA)
- …Voice Services + Security Operations Support + Infrastructure Support + Networking + Service Desk Support **Responsibilities:** + Oversee activities of the IM/IT ... operations team related to general management of customer services, maintenance...Authentication and Authorization Services, Tools and Data management, and Service Desk + Shall serve as the… more
- Gemini 3 Group (Arlington, VA)
- …DOD FMR and National Archives and Records Administration (NARA) regulations + Experience being a team lead or senior member of a team . + Experience working ... Lead Financial Management Analyst - Arlington VA (Arlington,...and Economically Disadvantaged Women-Owned Small Business. We provide a team of committed, empowered and technically capable professionals to… more
- BJs Wholesale Club (Fairfax, VA)
- …Coaches, teaches and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team ... by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead ... excellence through all points of contact. + Set service standard expectations for all team members.… more