- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered.… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit... Tier 1 Technician is primarily responsible for… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician ** for a...experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices,… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician ** willperformor provide supportas part of a24/7, 365-day ... ** ** + ITIL v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the Director… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician -...IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password ... 88-352_** **Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Vienna, VA 22180, USA < more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user...effectively and efficiently or escalate them to appropriate support tier . + Utilize ITIL best practices to enhance and… more
- SMX (Fort Belvoir, VA)
- …+ Lead Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help ... Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site...all IT SM tickets to completion + Provide 24/7/365 Tier 1 support for all environments and networks supporting… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Phone ... differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier...required. + Use ticketing system to: + Proactively check help desk queue for new emails and… more
- Stellar Innovations (Fort Belvoir, VA)
- …CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after ... SIS has an opportunity for a basic level PC Technician with a current/active SECRET Security Clearance to support...POSITION LOCATED IN FORT BELVOIR, VA. Basic Level PC Technician Duties: + Assist in performing technical operation and… more
- Leidos (Reston, VA)
- …and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 3 Help Desk support with some Tier ... in a Network Operations Center environment. * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience **Original Posting:** July 17, 2025 For US Positions:… more
- Leidos (Reston, VA)
- …Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be ... **Description** Leidos is seeking a **Sr. Network/System Technician ** to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program… more
- CACI International (Chantilly, VA)
- …in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...formal education. * Minimum 3 years of experience in Help Desk support, IT service desk… more