- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...foster a high-performing team environment. **Qualifications** + Active DoD Top Secret security clearance with SCI eligibility.… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS /SCI clearance. This position ... position will require US Citizenship and an active DoD TS /SCI clearance with the ability to obtain and maintain...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) ( TS...Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position ... at Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for the day-to-day operations...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- Koniag Government Services (Vienna, VA)
- …and Visio) + Experience with ticketing systems such as JIRA, Confluence or Service Manager and other service desk tools + Ability to support a 24/7/365 ... Service Desk Lead Vienna, VA 22180,...federal customer in Vienna, Virginia. This position requires a Top Secret /SCI clearance with willingness to obtain… more
- General Dynamics Information Technology (Mclean, VA)
- …RQ202847 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job ... Description:** Transform technology into opportunity as an IT Operations Manager with GDIT. A career in enterprise IT means...end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …RQ203465 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job ... and long-term fixes. + Respond to and manage escalated service desk tickets. + Communicate clearly with...**3+ years** of relevant systems administration experience. + **Active TS /SCI clearance with Polygraph is required.** + **Must have… more
- The Metamorphosis Group (Chantilly, VA)
- …with existing resources on this contract, to include Systems Engineers, Testers, Service Desk , Information Systems Security Engineers, UI/UX Engineers, Software ... Software Developer - US Citizens only - TS /SCI/FSP REQUIRED Chantilly, VA . Government/Military Apply Now...All priorities shall be managed by the Sponsor's Project Manager . Mandatory Skills: 1. Demonstrated experience with UI/UX concepts… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...meet DoD 8140.01 (IAM-1) requirements. + Must have a Top - Secret Clearance. **Knowledge, Skills and Abilities:** +… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS /SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will...customer expectations and guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels.… more
- Amentum (Chantilly, VA)
- …Price, Time & Materials, and subsets thereof) + Active US Secret or TS /SCI Clearance; or equivalent Australian NV1 or Top - Secret Positive Vetting (TSPV) ... and correspondence. + Interface and coordinate with subcontractors and service providers, as well as Amentum HR, Finance, AP,...subsets thereof) + Active US Secret or TS /SCI Clearance; or equivalent Australian NV1 or Top… more
- Amentum (Warrenton, VA)
- …Wolf Team is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN- TS ES). The DCIN- TS ... Desk /Network Operations teams to maintain and resolve all service issues. + Tracks and monitors the Unified Collaboration...CIPC, et.al. \#divergent #dvscyber #lonewolf + Must have active Top Secret clearance with SCI or the… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...degree in related field + Clearance: Must possess a Top Secret /SCI clearance **Overview** We are seeking… more
- Deloitte (Arlington, VA)
- …maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and Manager in the IT Operations Center to ... SMEs for issue/problem resolution, and work directly with the Manager on infrastructure service lane issues. +...or at any time in the future. + Active TS /SCI with Polygraph security clearance required. The wage range… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... Service Center Frontline Account Manager Job Category:...education. * Minimum 3 years of experience in Help Desk support, IT service desk , or… more
- Chenega Corporation (Arlington, VA)
- …needed for continuous process and service improvement. + Ensure the Service Desk maintains a high level of responsiveness, communication, professionalism, ... well as third-party OS and devices. + Ensure the Service Desk staff is appropriately skilled and...+ Candidate must meet DoDD 8140.01 (IAM-1) requirements + Top Secret clearance with SCI eligibility required… more
- IAP Worldwide Services, Inc (Mclean, VA)
- …or related field | 4 years' experience in Management role overseeing customer service operations SECURITY CLEARANCE: Top Secret SCI Polygraph Intrepid ... Position contingent upon contract award As the Customer Service Manager , you will be...customer service support by staffing a customer service desk to generate Products & Services… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... in service desk support and operations. + One...Department of Homeland Security (DHS) **Clearance Requirements:** + Active Top Secret + Must be able to… more