- R1 RCM (Warrenton, VA)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- Akina Pharmacy (Sterling, VA)
- Customer Service Representative (CSR) Company Overview At Akina Pharmacy, the shared purpose that drives us is to enrich the lives of the people in our care ... build a healthier, happier community . Position Summary The Customer Service Representative (CSR) is...an exceptional patient -satisfaction rating and adhering to service , productivity, and quality objectives. + Resolve customer… more
- Merck (Washington, DC)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as ... help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point...Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Service ,… more
- Medtronic (Fairfax, VA)
- …Pacing products within assigned territory. CRM seeks collaborative candidates who are patient -centric, passionate, and who represent the same wide variety of life ... patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest...RESPONSIBILITIES:** + Conduct sales calls to promote, sell, and service Medtronic's CRM products and services to existing and… more
- Cognizant (Washington, DC)
- …with their outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. You ... Healthcare Collections Representative We strive to provide flexibility wherever possible....the hospital to arrange debt repayment based on the patient 's financial situation and client repayment guidelines, using credit… more
- Envista Holdings Corporation (Arlington, VA)
- **Job Description:** **JOB SUMMARY** : The Nobel Biocare Territory Representative is responsible for achieving or exceeding sales and service goals mainly in ... Present appropriate, products, solutions and services. + Analyze and assess customer and territory sales trends. Plan sales activity based on territory… more
- Intermountain Health (Washington, DC)
- **Job Description:** The Self-Pay Representative role involves utilizing overall knowledge of the Revenue Service Center to provide accurate information when ... with patients. Their primary focus is to secure payments on outstanding patient balances, by providing account information and payment options, along with updating… more
- Cardinal Health (Washington, DC)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Fresenius Medical Center (Gainesville, VA)
- … patient with supply management and contacting customer service **EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity** ... required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:**… more
- Fresenius Medical Center (Manassas, VA)
- …+ Demonstrated commitment to organizational mission, culture, core values, and customer service standards. **EXPERIENCE AND REQUIRED** **SKILLS** **:** + ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction, and actively participates in process improvement activities that… more
- Fresenius Medical Center (Manassas, VA)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Cardinal Health (Washington, DC)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... provide guidance on the appeals process if needed + Resolve patient 's questions and any representative for the patient 's concerns regarding status of their… more
- ZOLL Medical Corporation (Sterling, VA)
- CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in ... and work collaboratively with office staff/healthcare provider to bring patient 's case to the staff's attention as appropriate, including following:Prioritize… more
- Fujifilm (Washington, DC)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- University of Virginia (Manassas, VA)
- This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through ... an after-visit summary (AVS) to patients. Provides school/work excuses as appropriate. + Customer Service & Patient Experience: + Serves as a role model for… more
- Fresenius Medical Center (Warrenton, VA)
- …programs. **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, ... generosity of spirit. Offer expertise and encouragement. Enhance each patient 's future-as well as your own._ **Connect with your...sage and clean work environment. **DUTIES / ACTIVITIES** : ** CUSTOMER SERVICE :** + Responsible for driving the… more
- Fresenius Medical Center (Fairfax, VA)
- …policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality ... Nurse Applicant, under the direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS… more
- Fresenius Medical Center (Arlington, VA)
- …**PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, ... RESPONSIBILITIES:** + Performs various activities necessary for the preparation of the patient and the procedure room for the radiology procedures in compliance with… more
- Option Care Health (Fairfax, VA)
- …relevant and applicable standards (ie ACHC, URAC standards). + Experience providing customer service to internal and external customers, including meeting ... external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Clinical Transition Specialists… more
- Howard University Hospital (Washington, DC)
- …standards as established. The employee will perform other duties that further the customer service needs of the unit, such as answering phones, greeting ... established protocols, policies and procedures. This position also performs work and patient care as a member of a multidisciplinary team consisting of radiologists,… more