- Dodge Construction Network (Austin, TX)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Amazon (Austin, TX)
- …and creative leader to join the Socially Responsible Purchasing (SRP) team as a Sr Customer Engagement Manager , working with Strategic customer vertical. ... , product selection, and partnerships. Key job responsibilities As a Sr Customer Engagement Manager , you will work cross-functionally with Sales, Product,… more
- Confluent (Austin, TX)
- …Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer success by driving ... Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides customer… more
- Sharecare (Austin, TX)
- …from 8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... members in the telephonic lifestyle management or clinical coaching. Additionally, Engagement Specialists will explain platform features and services available to… more
- Acxiom (Austin, TX)
- As an Engagement Manager in Acxiom's Adobe Practice, you will deliver transformative projects that drive a meaningful impact for our clients. You will leverage ... strategy consulting or management consulting, with demonstrated career growth in engagement manager -equivalent roles. + Experience in delivering business… more
- Amazon (Austin, TX)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Austin, TX)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- TTEC (Austin, TX)
- …the table in your own unique way. \#LI-Remote **Title:** _Temporary Consumer Engagement Manager - Remote_ **Location:** _TX-Austin_ **Requisition ID:** _044TH_ ... directly the CEM must have High energy and creativity. You'll report to Senior Manager , Sales Service Delivery. You will drive revenue for the Client by engaging,… more
- Sharecare (Austin, TX)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- Abbott (Austin, TX)
- …TX (or Alpharetta, GA)** is looking for a **Contract Strategy & Business Engagement Manager ** **.** This person will spearhead the development, execution, and ... required, attend Field Sales and other company meetings, industry conferences, and customer meetings to stay current on the competitive environment. + Execute… more
- Molina Healthcare (Austin, TX)
- **Job Description** **Job Summary** The Sr. Specialist Member Engagement representative is responsible for monitoring and evaluating member interactions to ensure ... communication skills, adherence to scripts, problem-solving ability, and overall customer service quality. + Provide Feedback: Deliver constructive feedback to… more
- WM (Austin, TX)
- … Customer Service process and technologies that enhance agent activities and the customer engagement model. Works with the team to develop, implement and ... **Job Summary** The Customer Service Manager III has overall...strategies to improve quality of service, operational efficiency and customer engagement . * Communicates and enforces company… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...strategic account services. We strive to maximize selling partner engagement , and regularly seek out feedback, bench-marking against external… more
- Amazon (Austin, TX)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team, you will ... Coach, mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach an… more
- Amazon (Austin, TX)
- …KPI's across nodes and analyze their drivers to determine the level and type of engagement required based on the risk to customer experience and utilization of ... Cord team is looking for an experienced Senior Product Manager to lead initiatives across marketplaces to improve the... to lead initiatives across marketplaces to improve the customer experience. The role is highly collaborative and presents… more
- Confluent (Austin, TX)
- …and build engagement playbooks that align to the Public Sector customer journey **What You Will Bring:** + Prior experience managing excellent technical teams ... experienced technical leader to manage our team of Federal Customer Success Technical Architects (CSTAs). Our CSTAs, similar to...Architects (CSTAs). Our CSTAs, similar to a Technical Account Manager (TAM), work with our Strategic customers in our… more
- Amazon (Austin, TX)
- …by collaborating with the customer and the AWS team * Demonstrate excellent customer engagement skills through all levels of an organization and develop long ... Join us and help us grow. As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along their… more
- MongoDB (Austin, TX)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be… more
- Amazon (Austin, TX)
- …ownership and successfully delivering results. The CS Knowledge team is part of the Customer Engagement Technology (CET) Team. The mission of the CET team within ... please apply! About the team This role sits on a team within the Customer Engagement Technology (CET) Team. The CS Knowledge team's vision is a world where … more
- DXC Technology (Austin, TX)
- …or performance monitoring tools with measurable impact on user satisfaction and engagement .** **Deep understanding of enterprise customer personas, with a user ... customers using the OASIS platform, setting the tone for long term engagement and value realization.** **Lead the development of modular, persona-based UI components… more