- CAI (Austin, TX)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- PSI Services (Austin, TX)
- …School Diploma or equivalent required + One year of experience in a Customer Service / Technical Support role highly preferred + Ability to work ... **Description** **Title:** Technical Support Specialist **Location:** Remote-US **Salary:**...+ Exceptional interpersonal skills and client-oriented approach. + Provide customer support with friendliness and patience +… more
- SpaceX (Bastrop, TX)
- …+ Bachelor's degree or 4+ years of professional experience in Business-2-Business (B2B) customer service , technical support , account management or ... Supervisor, Starlink Enterprise Customer Support Bastrop, TX Apply SpaceX...degree in supply chain, business, science, engineering, or similar technical discipline + Completion of a leadership or rotational… more
- Amazon (Austin, TX)
- …their voice. * Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence * Assist ... Support organization and is dedicated to managing large-scale customer impacting events, critical escalations, and customer ...this role, you will be immersed within ES2/E2M, AWS Support Leadership and our stakeholders in Service … more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Nutanix (Austin, TX)
- …value through effective engagement and proactive support . This is a technical role that requires strong customer management skills. You'll collaborate with ... Opportunity** Are you an experienced professional with a strong technical background in customer experience and a...customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical… more
- Sage (Austin, TX)
- …customer service skills with a focus on delivering exceptional support . * Extensive technical troubleshooting experience, especially with complex issues. ... Senior Technical Support Analyst Job Description: We...Senior Technical Support Analyst Job Description: We are looking for...customer satisfaction. If you have a passion for customer service , technology, and a commitment to… more
- Renaissance (Austin, TX)
- …analytical, technical environment while dedicating their time toward the account portfolio's Customer Support needs. **As a Technical Support Account ... best, own our actions, and grow and evolve. The Technical Support Account Manager for our eduClimber...product provides accurate and responsive service and support to Renaissance's internal stakeholders in Customer … more
- Fiserv (Austin, TX)
- …necessary. **Experience you'll need to have:** + 2+ year(s) of experience in customer service , focused in technical support + 1+ year(s) of experience in ... impact on a global scale, come make a difference at Fiserv. **Job Title** Technical Support **About your role:** As a Technical Support Representative,… more
- Meta (Austin, TX)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- Amazon (Austin, TX)
- …with engineering, project management, design, operations, finance, legal, business development, customer service , and executive teams to bring products to ... Technology (WWGST) is looking for a passionate and innovative Technical Program Manager (TPM) to join our Engineering Back...(TPM) to join our Engineering Back Office Services and Support Workday Team. This team will be deployed against… more
- Sodexo (Austin, TX)
- …as the technology we manage.** Sodexo is currently seeking a dynamic **Senior Technical Support Analyst** to support the applications portfolio for ... You'll Do** **In this role you will:** + Liaise, support and validate potentially complex requirements from Service...of certifications in your areas of expertise + Good Customer Service and communication skills **Who We… more
- Fujifilm (Austin, TX)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more
- Fujifilm (Austin, TX)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates + Provide 2nd line support ... assigned by manager + Host routine conference calls with Customer Support technicians on topics related to...current Graphic Arts technology and trends in industry + Technical support and/or field service … more
- Fujifilm (Austin, TX)
- **Position Overview** The Customer Support Technician - Remote Support will be responsible for providing technical support advice and consultation to ... smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Responsibilities** + Provide timely technical support and problem resolution to all… more
- Red Hat (Austin, TX)
- …* Collaborate with internal engineering, development, product management, and technical support teams to resolve issues * Manage customer cases and maintain ... and a member of the Red Hat engineering and technical support teams. As a Technical...proactively identify and prevent issues * Gain understanding of customer technical infrastructures and environments, hardware, and… more
- HCA Healthcare (Austin, TX)
- …for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users + Analyzes and ... Based on proficiency with PC-based equipment and cabling, the Technical Analyst can provide expanded on-site support ...if needed. GENERAL RESPONSIBILITIES + Effectively works with customers, Service Desk and Technical Services personnel +… more
- Red Hat (Austin, TX)
- … customer relationships through attentive, relationship-based support * Visit customer sites as needed and ensure exceptional service experience **What ... clear and concise documentation * Collaborate with engineering, R&D, product management, and technical support teams * Create and maintain technical … more
- Emerson (Austin, TX)
- …project meetings and provide feedback on serviceability and field concerns. + Provide technical support via phone, email, or in-person. + Maintain accurate ... support for sophisticated custom systems including handling technical requests from end-users, troubleshooting and resolving unexpected system...+ Voice of the customer - Interpret customer issues and communicate technical feedback and… more