- Travelers Insurance Company (Hartford, CT)
- …+ Provide strategic direction and support to field teams, acting as a senior advisor , to ensure consistent application of CX best practices. Triage and respond ... may manage others. This role combines strategic oversight of CX programs with tactical implementation of best practices across...Do?** + Drive, plan, and deliver the Experience Management strategy and vision across the function. + Accountable for… more
- Baylor Scott & White Health (Hartford, CT)
- …Designer 3 will collaborate with research, service design, content design, engineering, analytics , product managers, and CX leadership. They help solve digital ... direction to improve the experience. Serve as a key advisor across product teams. Build alliances and help teams...with product managers, engineers, QA, and designers. Facilitate research, strategy , ideation, design, and testing of new product or… more