- Ricoh Americas Corporation (Madison, WI)
- …varying sizes **.** Undertaking all customer support tasks in external customer /client facilities The Area Customer Service Coordinator is responsible ... the Field Implementation Managers with the implementation of new customer accounts and service expansions. + Assists...customer accounts + Performs daily visual inspection of site services and Ricoh and customer compliancy… more
- Amentum (Madison, WI)
- …successfully complete DCJS training within 90 days of hire + Possess good customer service skills + Must demonstrate satisfactory oral and written communication ... transportation or pickup/drop-off + Must be able to work on cleared customer facility - on site positions only. + **Active TS/SCI w/Poly required for this role**… more
- Highmark Health (Madison, WI)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge...each and every interaction with superior listening skills + Multi -tasks with a high level of efficiency yet treats… more
- Rocket Software (Madison, WI)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a strategic partner to the… more
- ITW (Madison, WI)
- …in a manner consistent with Loma Systems policies and procedures while delivering exceptional customer service and promoting Loma Systems as the best in class ... working practices and procedures at all times. + Conduct on- site training with customer 's personnel to ensure...+ Minimum 3 years of previous experience in field customer service work or 4 years of… more
- EDB (Madison, WI)
- …Jira Service Management to provide measurable and auditable IT specific, customer service solutions. + Collaborate with Information Security and IT ... + Proven track record of building amazing teams of Service Delivery professionals. + Customer Service...are 2nd to NONE. + Strong background in a multi -vendor, multi -platform environment (Windows, Mac, Linux). +… more
- Vontier (Madison, WI)
- …is ensuring outstanding, seamless field (maintenance and installation) service , remote service and SaaS operations (including driver and site help desk ... KPI levels on a continuous basis for the total service business. Measure customer satisfaction and operational...a global industrial technology company uniting critical mobility and multi -energy technologies and solutions to meet the needs of… more
- Marriott (Madison, WI)
- …to obtain and grow share of the account. * Executes and supports the company's customer service standards. * Engages in property related events that support the ... Convention and Visitors Bureau (CVB) Activities, etc.). * Conducts site inspections for customer accounts as appropriate....them to the appropriate owner. * Supports the company's service and relationship strategy, driving customer loyalty… more
- Ensono (Madison, WI)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... architecture frameworks and templates. They lead the effort to execute multi -year transformation initiatives. To that end, Expert Delivery Consultants must be… more
- Vontier (Madison, WI)
- …to facilitate their professional growth and ensure consistent delivery of high-quality customer service . + **Assist with Legal Issue Identification:** Serve as ... Job Description: + **Diagnose complex technical issues:** Responsible for investigating customer issues that are beyond the capabilities of existing internal and… more
- Whole Foods Market (Madison, WI)
- …care, use, and maintenance of all team equipment and PPE. + Trains on customer service standards (reinforcing regional service standards) and actively ... supports the Store Culture Champion Ambassador. + Note for multi -unit Store Trainers: For multi -unit Store Trainers,...and attends required training and meetings. + Provides excellent customer service , addresses customer needs… more
- EMCOR Group (Madison, WI)
- …via phone or email. + Trains crews on- site + Works closely with internal service team to drive customer service and resolutions + Reviews contracted ... services, to national and regional commercial customers that maintain multi - site portfolios across wide geographic areas. With...IL or Ohio. Role is dedicated to ensuring vendor service delivery meets customer expectations. Position serves… more
- Highmark Health (Madison, WI)
- …as a complication of treatment plan. The incumbent will be supported by a multi -disciplinary team and will use clinical judgment to refer members to appropriate ... multi -disciplinary resources. In addition to identifying the appropriate clinical...+ Understanding of healthcare costs and the broader healthcare service delivery system + Proficiency in MS Excel and… more
- Keurig Dr Pepper (Madison, WI)
- …and focused attention to detail positively and comfortably. + Organizational and customer service skills essential + Must be comfortable developing and ... performance in equipment reliability as measured by safety, quality, customer fill rate, OEE2, unplanned and planned downtime and...and retention across the network. + Work with corporate site planning, multi - site planning, … more
- Sharecare, Inc. (Madison, WI)
- …policies and procedures are followed (dress code, professionalism, etc.) **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... and meeting deadlines + Superior communication skills + Self-motivated + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Philips (Madison, WI)
- …of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty. + Actively participate as ... reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere… more
- Highmark Health (Madison, WI)
- …the system development life cycle. + Designs reusable strategies, decisions, service components, libraries and frameworks to support enterprise-level IAM services. + ... cycle management, role-based access control, authentication, authorization, access control, multi -factor authentication, single sign-on and cryptography. + 5 years… more
- Baskin Robbins (Madison, WI)
- …and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service , high quality foods, crew development, food safety, restaurant ... company's Mission, Values, and Key Operating Objectives: high quality food, excellent customer service , and an inviting atmosphere in the restaurants.… more
- Cabela's (Sun Prairie, WI)
- …Membership Managers are those who: + Inspire others to deliver an outstanding CLUB Customer Service Experience every time + Influence others by building strong ... FUNCTIONS:_** ** Customer Experience** + Consistently exemplifies outstanding CLUB Customer Service Experience standards by incorporating CLUB exclusive… more
- Marriott (Madison, WI)
- …experience of technical support experience with ACD/PBX, adjuncts and interfaces in a multi - site call center environment. + Working knowledge of Avaya Call ... all times. + Verifies proper asset management. + Performs on- site monitoring of all projects. + Verifies that regular...customer needs and actions consistent with the company's service standards. + **Global Mindset** - Supports employees and… more