- EDB (St. Paul, MN)
- … organization. In this highly visible and hands-on role, the ** Manager , Global IT Service Desk ** will be responsible for the design, development and ... our growing business. + Develop business processes using Jira Service Management to provide measurable and auditable IT...growth objectives. + Develop and manage on-call rotation for Service Desk teams. + Design, document and… more
- State of Minnesota (St. Paul, MN)
- …+ **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support + **Work Shift/Work Hours** : Day ... partners. Part of the Minnesota IT (MNIT) organization, the Enterprise Service Desk (ESD) End User Support (EUS) team provides comprehensive, standardized… more
- Cayuse Holdings (St. Paul, MN)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within ... and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- Barnes & Thornburg LLP (Minneapolis, MN)
- … Desk Specialist Minneapolis,MN SUMMARY: Under the direct supervision of the Service Desk Manager and according to established Firm policies and ... procedures, the Service Desk Specialist is responsible for the...issue and to whom, both within and outside of IT 9. Identify needs for improvement within the team… more
- US Bank (St. Paul, MN)
- …when articulating astute and defensible options and recommendations. Supports the Help Desk Manager role when asked. Successful applicants will exemplify US ... Description** US Bank is seeking a Senior Mac Help Desk Specialist with problem resolution and strong customer support...area or vendor to resolve problems. Coordinates with other IT areas to resolve problems if necessary. Maintains written… more
- Marriott (St. Paul, MN)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Target (Minneapolis, MN)
- …you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who's curious about the customer and can see the shopping journey ... to evolve online shopping experiences. As a **Senior Product Manager ,** **Confidence to Buy - PDP Frequency Category** you...that's not a Target location, does not have a desk at a Target location and may travel to… more
- Marriott (St. Paul, MN)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (St. Paul, MN)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- SHI (St. Paul, MN)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (St. Paul, MN)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- Aimbridge Hospitality (Eagan, MN)
- …and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- Marriott (St. Paul, MN)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- Publicis Groupe (Minneapolis, MN)
- …collaboration with leadership across all PXP USA functions and the Publicis Groupe shared service IT organization. The goal is excellence in execution today and ... Publicis Groupe global network. This role requires a hands-on manager with a strong technical background, a broad range...globe within PXP and with the Publicis Groupe shared service IT organization as well as with… more
- Ensono (St. Paul, MN)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- SHI (St. Paul, MN)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- H&R Block (Mounds View, MN)
- …associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are… more
- Aimbridge Hospitality (Eagan, MN)
- …setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room ... functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). El / la Asistente de… more
- Cengage Group (Minneapolis, MN)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... territory crediting. Working at the direction of the **Insights Manager , Revenue Operations** , this person will be accountable...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more