- Discover (Chicago, IL)
- …weekends as assigned. **What You** ' **ll Do** + Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels ... through effective communication and problems solving skills. + These routine customer service inquiries require the use of standard screens, scripts and… more
- Huntington National Bank (Chicago, IL)
- …Senior Analyst is responsible for quantitative risk strategy development for Huntington's credit card products. This will be applied through the complete ... Basic Qualifications: + Bachelor's degree + 7+ years of Credit Card analysis and/or Credit ...projects at once, prioritizing within tight time constraints + Customer service orientation, with respect to both… more
- BMO Financial Group (Chicago, IL)
- …and Inactive campaign management) + Strong experience working with credit card fundamentals, including acquisitions, portfolio management/optimization and ... and problem-solving skills - In-depth. + Influence skills - In-depth. Senior Manager, Credit Card Portfolio Growth and Engagement is responsible for development,… more
- PNC (Chicago, IL)
- …is in place today, and identifying opportunities to refine and innovate against the Credit Card Customer lifecycle. The senior Transformation lead works to ... organization. In this role, you will contribute to our roadmap to transform our credit card capabilities and customer experience for our customers. As… more
- Huntington National Bank (Chicago, IL)
- … Card Product Manager leads the efforts to expand and optimize our consumer credit card portfolio. This role is critical in driving our strategic initiatives ... evolving needs of our customers while enhancing the performance across the credit card product lifecycle. Duties and Responsibilities: + Overall responsibility… more
- Huntington National Bank (Chicago, IL)
- Description Summary: + Leads credit and analytic strategies within the consumer credit card , small business credit card , debit card and personal ... credit and analytic strategies within the consumer credit card , small business credit ...points of view including from the perspective of a customer Exempt Status: (Yes = not eligible for overtime… more
- Capital One (Chicago, IL)
- …domain we are transforming the technology we use to create an engaging customer experience and optimize the Credit Decisioning capabilities that fuel new ... Sr. Director, Software Engineering - Card Account Acquisitions Capital One's Card ...the technical chops to ensure that we build compelling, customer focused solutions in an iterative methodology. As a… more
- Capital One (Chicago, IL)
- …powered decision-making solutions for customer transactions, fraud detection, alerts, credit inquiries and applications across card , lending and banking ... Distinguished Engineer - Card Decisioning As a Distinguished Engineer at Capital...to manage risk and drive business value across the customer lifecycle by providing real-time, accurate , secure and… more
- BMO Financial Group (Chicago, IL)
- …corporate card and ACH at BMO. Maintains and promotes a client service environment to satisfy and exceed customer needs and expectations. This role ... customer , conducting financial analysis, updating security information, workup credit information and forward to Portfolio Manager for decisioning. + Support… more
- Live Nation (Tinley Park, IL)
- …new or additional services and/or products. * Responsible for Point-of-Sale technology with credit card purchases. * Use extensive knowledge of venue programs to ... up and properly storing event equipment, such as lawn chairs. * Provide great customer service to all our guests to ensure a memorable experience. * Perform all… more
- University of Iowa Community Credit Union (Naperville, IL)
- …transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement ... service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides...the equivalent (ie GED). + Cash handling, sales, and customer service experience desired. + Must be… more
- Acosta Group (Chicago, IL)
- …to thrive in a competitive, service -driven marketplace. **RESPONSIBILITIES** + Ensure credit card POP is appropriately displayed and merchandised in retail ... Representative** , you will be the face of our credit card program, ensuring its success through...demands excellent communication skills, attention to detail, and strong customer service orientation. We're looking for a… more
- PNC (Chicago, IL)
- …may be performed remotely, at the manager's discretion. - Support PNC Business Credit Card origination strategies by analyzing both internal and credit ... Pyspark to Query, analyze and synthesize large datasets containing credit card application and performance data -...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. + Verify credit ... you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX...+ Follow established key control policy. + Ensure proper credit policies are followed. + Submit all lost &… more
- PNC (Chicago, IL)
- … Cards. Using your strong data and finance acumen you will be advising on credit card new originations, existing portfolio, and competitive position to ensure we ... also serves as the key data specialist for the credit card pricing team, so a strong...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Synchrony (Chicago, IL)
- …diploma / GED and 7+ years of Product / Project Management experience in the credit card , financial services, or technology industries + 4+ years Product / ... deliver innovative cloud solutions that meet business objectives and customer needs. The AVP will prioritize product features, manage...Project Management experience in the credit card , financial services, or technology industries… more
- BMO Financial Group (Chicago Heights, IL)
- …of a collaborative and versatile branch and market team. + Probes to understand customer personal banking and credit card needs and integrates marketing ... comply with this requirement. A criminal background review and credit history evaluation will be required for this position...online tools, and applications. + Experience in a consultative customer service or sales role, with a… more
- BMO Financial Group (Naperville, IL)
- …and achieve customer retention and acquisition objectives. + Probes to understand customer personal banking and credit card needs and integrates ... makes referrals to other business groups. Supports sales and customer service activities to meet strategic ...resolution. + Maintains current knowledge of personal banking and credit card industries, practices, and trends and… more
- IHG (Naperville, IL)
- …statements as outlined per Internal Audit Standard. Research and investigate all credit card disputes; make proper adjustments/charge backs as needed; balance ... and prepare all credit card transmittals. Ensure ...and prepare all credit card transmittals. Ensure credit card ...necessary to resolve billing issues or answer questions. Strong customer service skills are required. . May… more
- Citigroup (Chicago, IL)
- …+ 1-3 years relevant experience + Required Skills: + Experience with face-to-face customer service , digital engagement and basic sales/referrals + Open, client ... Spanish a plus **Education:** + High School diploma or equivalent **Job Family Group:** Customer Service **Job Family:** Branch Service **Time Type:** Part… more