- State of Massachusetts (Boston, MA)
- …plan information, and benefit support. Through exposure to plan rules and benefits a Member Service Representative may develop expertise and skill to assume ... Services* **Organization:** **Off of State Treas & Rec Genrl* **Title:** * Member Service Representative II* **Location:** *Massachusetts-Boston-1 Winter… more
- Commonwealth Care Alliance (Boston, MA)
- …Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, ... 011520 CCA-Customer Service * Be a resource for CCAs members...and health plan questions. * Respond and effectively triage member phone calls to accurately route to appropriate area.… more
- Fallon Health (Worcester, MA)
- …care and is continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, ... and/or survey calls to members or providers. Handles confidential patient/ member information. Uses strong verbal communication skills and demonstrates excellent… more
- Fallon Health (Worcester, MA)
- …person for member grievances and appeals, which includes, educating the member and/or member representative about the grievance/appeal, gathering all ... is continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life… more
- Fallon Health (Worcester, MA)
- …provides material and framework for success. + Ownership for customer satisfaction. Member Service Representatives are the primary liaison for our members ... and colleagues that you think qualify. **Responsibilities** **Position Overview:** The Member Services Representative is accountable for successfully addressing … more
- Amazon (Boston, MA)
- …their industries by positioning Amazon Web Services (AWS) as the Generative AI service provider of choice? Do you love building new strategic and data-driven ... proposition - Gather customer input and experiences enabling our service team to innovate on behalf of our customers...plans through to launch. You will become an active member of the account teams, helping them scale to… more
- Humana (Boston, MA)
- …calls that may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment, and organizational strategy ... Information** + Any Humana associate who speaks with a member in a language other than English must take...Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet… more
- Amazon (Boston, MA)
- …to deliver on customer projects. - Gather customer input and experiences enabling our service team to innovate on behalf of our customers. A day in the life ... plans through to launch. You will become an active member of the account teams, helping them scale to...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Insight Global (Rutland, MA)
- …on a Field Service Technician in the Boston, MA area. As a Field Service Representative I, you will support our customers through the on-site delivery of ... origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic… more
- Fallon Health (Worcester, MA)
- …care and is continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, ... seeks to establish telephonic and/or face to face relationships with the member /caregiver(s) to better ensure ongoing service provision and care coordination,… more
- Fallon Health (Worcester, MA)
- …care and is continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, ... Twitter and LinkedIn. **Brief Summary of Purpose:** The Senior Provider Relations Representative serves as primary liaison for operational matters between FCHP and… more
- Atrius Health (Boston, MA)
- …management of incoming calls related to various appointment and medical care needs. The Patient Service Representative II plays an integral role as a member ... request with first call resolution or directing to another member of the interdisciplinary care team. Provides extraordinary customer...skill set to perform all duties of the Patient Service Representative I, consistently meets all performance… more
- Vitesse Systems (Clinton, MA)
- …vacationer checking email as they fly across the world to a US military service member sharing critical observations across the battlefield, the ability to ... WORK ENVIRONMENT: The work environments characteristics described here are representative of those a Team Member encounters...here are representative of those a Team Member encounters while performing the essential functions of this… more
- Commonwealth Care Alliance (Boston, MA)
- …Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, ... and care coordination to a defined panel of CCA member 's needs. The panel of members will be comprised...providers around medical, chronic disease, behavioral health and long-term service and support needs, and the provision (with support)… more
- Kelly Services (Marlborough, MA)
- At Kelly(R), we're seeking an Associate Customer Service Representative to work at a premiere chemical manufacturing client in Marlborough, MA. Pay Rate: Hourly ... 3 days in-office and 2 days remote. Associate Customer Service Representative : * Addressing customer inquiries and...perks that may be available to you as a member of the Kelly Talent Community. Get a complete… more
- GAF (Boston, MA)
- …inspections within area of assigned responsibility without direct supervision. Field Service Representative will obtain a drone certification within the ... Field Services as applicable. **Job Summary** The Field Services Representative performs the day to day services within their...the leading roofing manufacturer in North America. As a member of the Standard Industries family of companies, we… more
- Highmark Health (Boston, MA)
- …interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/ member inquiries regarding provider contract, ... office site visits and reviews to continually improve the care and service to members and provide recommendations to internal customer supporting quality improvement… more
- Intertek (Boxborough, MA)
- Sales Representative - Boxborough, MA Intertek, a Nationally Recognized Testing Lab (NRTL) and leading provider of ATIC (Assurance, Testing, Inspection, and ... of the world's leading brands and companies, is actively seeking a Sales Representative to join our Boxborough, MA Electrical team supporting Industrial, Energy and… more
- Humana (Boston, MA)
- …caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written ... inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically, works on routine… more