- TEKsystems (Boston, MA)
- Description The Level One Service Desk Agent is the first point of contact for IT-related support requests from employees and contractors. This role supports a ... systems (Windows/macOS) o User accounts, access, and password resets * Log all service desk interactions in the IT service management (ITSM) tool, accurately… more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve ... of customer products and services + Experience working on a help desk / service desk handling tickets preferred + Experience troubleshooting Desktop hardware… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- **Lab Computing Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, Massachusetts, Boston **Position ID:** J0625-1587 ... . **Position Description:** CGI is seeking a Lab Computing Analyst to join our growing team supporting life science clients… more
- Owens & Minor (Boston, MA)
- …such as experience, skills, education and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...Sales, Marketing, and other stakeholders to complete the Deal Desk Pricing functions. **_*Current US Residents Only / **Preference… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. The ... and oversee configuration management processes. * Utilize ServiceNow to streamline service requests and improve IT operations. * Offer advisory and consultative… more
- Robert Half Technology (Needham, MA)
- …organization. This role entails a mix of technical expertise, customer service , and team collaboration. Key Responsibilities: + Escalation Management: Handle ... tickets, track asset inventory, and build a robust knowledge base for user self- service . + End-User Support: + Provide phone support (20-50 calls daily) and handle… more
- Robert Half Technology (Woburn, MA)
- …role or related discipline required 2+ years of experience in a support or service role, actively interacting with customers on a regular basis required 2+ years of ... software applications, including Microsoft Office Suite experience required IT Service Management ticketing tool such as ServiceNow, preferred Manufacturing… more
- Cayuse Holdings (Boston, MA)
- **Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** ... Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes… more
- CACI International (Hanscom AFB, MA)
- …the Business Analysis Body of Knowledge (BABOK) + Experience with ServiceNow or similar service desk solution This position is contingent on funding and may not ... Business Analyst Job Category: Information Technology Time Type: Full...support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- Parker Hannifin Corporation (Woburn, MA)
- …experience isrequired + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + This role is ... Digital & IT Senior Analyst Location : Woburn, MA, United States Job...preferred + CompTIA A+, preferred Skills: + Strong customer service orientation + Proficiency in English language, including speaking,… more
- Parker Hannifin Corporation (Woburn, MA)
- …Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... Digital & IT Analyst Location : Woburn, MA, United States Job...+ 2+ years of experience in a support or service role, actively interacting with customers on a regular… more
- RES (Boston, MA)
- …+ Identify opportunities to shift first line support activities to the IT Service Desk . **Collaboration & Communication:** + Maintain robust working practices ... and enabling business change and transformation efforts. The IFS Application Support Analyst will play a critical role in supporting the implementation and ongoing… more
- Sevita (Boston, MA)
- …within the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers ... impacts the lives of the individuals it serves? As the Senior Analyst for Applications Programming, you are responsible for new initiatives and enhancements… more
- Santander US (Boston, MA)
- Sr. Analyst , Liquidity Risk Oversight Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the financial ... Talk to You!** **The Difference You Make:** The Sr. Analyst , Liquidity Risk Oversight calculates, analyzes and monitors the...detect limit market risk violations generated by the trading desk . This serves as a base for the decision-making… more
- St. George Tanaq Corporation (Boston, MA)
- Database Analyst (Environmental) Fully Remote*United States Job Type Full-time Description **Overview** Tanaq Environmental, LLC. (TEL) delivers environmental ... **Position Summary** Tanaq Environmental is seeking a self-motivated **Database Analyst ** to lead and manage the lifecycle of environmental...**Physical Requirements** + Prolonged periods of sitting at a desk and working on a computer. May need to… more
- Prime Therapeutics (Boston, MA)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- Fox Rothschild LLP (Boston, MA)
- …+ Assists as a member of the team for the development and maintenance of the service desk application ( Service Now), with team members to keep up to ... As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a… more
- Robert Half Technology (Boston, MA)
- Description We are looking for a skilled Desktop Support Analyst to join our team in Boston, MA. As a key member of the IT department, you will provide comprehensive ... work setting. * Act as a second-level escalation point for IT Help Desk matters, ensuring compliance and user satisfaction. * Image, configure, and deploy systems,… more
- Evolent (Boston, MA)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred **To comply with HIPAA security… more
- Confluent (Boston, MA)
- …One Data Streaming Platform. **About the Role:** The Senior Business Systems Analyst (BSA) role will be responsible for leveraging business process understanding to ... the Salesforce platform and related technologies for the Sales operations and Deal desk departments. The team's mission is to drive a coherent, integrated backbone… more