- Zurich NA (Boston, MA)
- Claims Call Center Representative 127686 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... complexity, ensuring a positive customer experience. + Resolve complex claims inquiries and problems, judging when to pass complex...down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry… more
- State of Massachusetts (Boston, MA)
- …Leave (DFML). The Claims Examiner/Job Service Representative I will review claims escalated by the Contact Center and internal DFML staff in accordance ... * Claims Examiner/Job Service Representative I| Department...seeking DFML benefits that have been escalated from the call center and/or internal DFML departments and… more
- Molina Healthcare (Boston, MA)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- CenterWell (Boston, MA)
- …consumer experiences **Preferred Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + 1 - ... caring community and help us put health first** The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... so that others can too." Patients are at the center of our purpose as we seek to discover...within the CNS TA. + Act as a company representative and advocate in relevant medical and scientific communities… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... wider clinical development plans. + Serve as early-stage CMC representative of the department in effectively communicating program related...you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to… more
- Highmark Health (Boston, MA)
- …provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ... appropriately maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS… more
- Commonwealth Care Alliance (Boston, MA)
- …communication **Required** **Education** Bachelor's Degree or relevant experience in call center and/or Medicare/Medicaid plan **Required** **Experience** + ... until their care team is established, both through direct member outreach and inbound call support + Leverages internal and external resources (such as claims ,… more
- Santander US (Quincy, MA)
- …support, client services, client administration, customer service, enrollment and eligibility, claims processing, and call center operations. Investigates ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations… more