- Zoom (Boston, MA)
- …teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies ... for the overall delivery of new features for Zoom Contact Center . Thisincludes project managing... managing the release plans, diving into the feature technical discussions and coordinatingwith product managers, engineers, designers and… more
- Navient (Boston, MA)
- …our mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer ... Experience.** **As the Contact Center Engineer, you will:** + Oversee...CX1, Ada Chatbot, and related systems. + Experience in project management, process improvement, and technical mentoring.… more
- Bowman (Boston, MA)
- …+ Manage projects or direction of transportation tasks on projects and monitor project progress for technical accuracy and adherence to schedule and budget. ... plan to accomplish projects. + Monitor progress toward deliverable schedules and compile project status reports. + Provide technical assistance in the resolution… more
- CDM Smith (Boston, MA)
- …schedule, and change management. * Serving as a mentor and leader of multi-discipline project teams. * Performing and leading technical problem solving with a ... are adhered to. * Serving as the main client contact and liaison during project execution to...Effectively working with lead practitioners, quality managers, and key technical specialists. For more information about our Project… more
- iCIMS (Boston, MA)
- …project governance, stakeholder management, sales assistance, and cross-functional alignment. The Project Management team operates at the center of a ... **Job Overview** We are seeking a strategic and experienced Manager, Project Management to lead a team responsible for orchestrating the successful delivery of… more
- CDM Smith (Boston, MA)
- …to CDM Smith's mission by: * Managing and serving as the lead Project Manager on water/wastewater projects * Providing technical guidance, senior leadership, ... Smith currently has a new opportunity for a Senior Project Manager with previous experience managing industrial water and/or...this position, you will be the main point of contact for planning and design of water, water reuse,… more
- Otis Elevator Company (Canton, MA)
- …is searching for highly motivated candidates interested in starting a career in Field Project Management, for a Summer 2026 start date! Our Field Project ... position and offers excellent benefits! Essential Responsibilities * Ensure that each project is completed in a timely manner on schedule, within budget, and… more
- GAP Solutions Inc (Boston, MA)
- …program or project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations** **of comparable size and ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...Manager (PM) will serve as the primary point of contact with the Government for all contractual, technical… more
- Museum of Fine Arts Boston (Boston, MA)
- The Center for Netherlandish Art (CNA) (https://www.mfa.org/collections/ center -for-netherlandish-art) seeks applicants for the CNA Fellowship Program for ... CNA Fellowship Program provides the opportunity to pursue an independent research project , determined by the fellow, related to the MFA's expansive collections of… more
- Boston University (Boston, MA)
- **OPERATIONS ANALYST I, IS&T IT Help Center ** **Job Description** **OPERATIONS ANALYST I, IS&T IT Help Center ** **Category** Charles River Campus --> ... resolving incidents, fulfilling requests, and participating and/or leading service, platform, or project teams. As part of the Service Desk and Support Operations… more
- NTT America, Inc. (Boston, MA)
- …role including pre-sales support, operations, design consulting, construction + Previous technical Pre-Sales and/or Project Management experience highly desired ... equipment. + Primarily sitting for extended periods + Ability walk and lead technical tours throughout data center . **WORK CONDITIONS & OTHER REQUIREMENTS** +… more
- Boston University (Boston, MA)
- **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center ** **Job Description** **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center ** **Category** Charles River Campus ... Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one… more
- EDB (Boston, MA)
- …their journey on Postgres technology. The Sr. TAM is also the customer's single point of contact into all technical areas of EDB. As such, the Sr. TAM's ... + Experience with Kubernetes + Excellent analytical skills regarding technical and project management issues + Good...of people and ideas. These values remain at the center of our culture and are key to our… more
- Chewy (Boston, MA)
- …The HR Systems & Solutions team is seeking an experienced **Senior Technical Program Manager (TPM)** to join the Service Delivery Optimization (SDO) team! ... This is a highly visible position that calls for creativity, analytical capabilities, technical proficiency, and the skill to persuade individuals at every level of… more
- Deloitte (Boston, MA)
- …may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations ... 20, 2025. Work You'll Do An Amazon Connect Lead Technical Architect is responsible for the design of our...as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy, multi-channel routing, self-service… more
- Amazon (Boston, MA)
- …around the globe. You are responsible for managing a technology or integration project , successfully delivering the solution to meet project goals. You may ... the design approaches and industry technologies utilized in fulfillment and distribution center designs. To meet timelines and minimize disruption to support teams,… more
- Amazon (Boston, MA)
- …Track record of establishing standardized processes and playbooks * Experience scaling technical project delivery organizations Amazon is an equal opportunity ... be challenged in a fast paced and often ambiguous environment, and you have strong technical problem solving and project management skills, then this job is for… more
- CDM Smith (Boston, MA)
- …and industry contacts, collaborating with clients and government officials to clarify technical questions. Project Updates: Provide updates to project ... are seeking a highly skilled Electrical Engineering Leader to provide expert technical guidance and oversight of the electrical engineering group. This role involves… more
- Bank of America (Boston, MA)
- …to lead the programs. We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and drive the ... Fraud Strategy, Technology, Risk & Compliance in the development of IVR & Contact Center authentication strategy and roadmap. + Ability to translate complex… more
- MongoDB (Boston, MA)
- …Named Technical Support Engineers [NTSE], Resident Consulting Engineers [RCE]), Project Managers. In addition to this cross-functional oversight, this role will ... and maintain trusted relationships with customer stakeholders, including executives and technical leads + Effectively communicate project updates, milestones,… more