- Vontier (Boston, MA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Boston, MA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- IQVIA (Boston, MA)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... **MSL (Player/ Coach )** We are excited to announce that currently...trial teams. In addition, you will ensure compliant and high- quality clinical scientific communication. You will be asked to… more
- Anytime Fitness (Carver, MA)
- …platforms to assist and motivate clients outside of the club. * Provide excellent customer service through member engagement and client accountability. * Goals & ... training programs. * Training services - our coaches deliver high- quality , pre-programed 1-on-1 and group workouts with energy and...given to optimize client results * Strong ability to coach and manage time, motivating multiple clients in a… more
- Vontier (Boston, MA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Symmons Industries (Braintree, MA)
- …of quality control measures to ensure that products meet customer specifications and regulatory requirements. + Collaborate with engineering and production teams ... to identify opportunities for process improvements and quality enhancements. + Actively resolve customer complaints...quality standards and resolve any issues impacting product quality . Team Development and Collaboration: + Manage, coach… more
- Copeland (Boston, MA)
- …Services organization. This critical position leads a team of Field Service Specialists responsible for onsite startup, commissioning, and troubleshooting of ... project readiness, support technicians in real-time, and ensure consistent, high- quality delivery of our onsite services. This is an...the field and is now ready to lead and coach a team, apply their knowledge more broadly, and… more
- ARAMARK (Boston, MA)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... **Job Description** The Food Service Director is a management position responsible for...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- VCA Animal Hospitals (Stoughton, MA)
- …ability to multi-task and can demonstrate the importance and understanding of high quality customer service . Skills and Qualifications * Excellent knowledge ... a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service ,...best interest of the hospital and the clients. * Coach employees and direct reports. * Assist in the… more
- Danaher Corporation (Boston, MA)
- …our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety ... Pall is there, helping protect critical operating assets, improve product quality , minimize emissions and waste, and safeguard health. For the exponentially… more
- Deloitte (Boston, MA)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- SHI (Boston, MA)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- Abbott (Boston, MA)
- …Leaders and training. + Coordinate, develop, and implement strategies to increase service efficiency. + Manage and coach clinical specialists through the ... best practices. + Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills… more
- TD Bank (Boston, MA)
- …a team orientation ** Customer Accountabilities:** + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the ... Customers and stakeholders + Provides the highest level of Customer service when dealing with internal partners,...our Customers - WOW at every opportunity + Models quality service delivery at every interaction +… more
- Taco Bell (Boston, MA)
- …maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This ... drive results through others + Recruit and equip high quality operators to deliver great customer experiences... issues and training managers to meet or exceed customer service standards + Utilizes insights from… more
- TD Bank (Boston, MA)
- …+ Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + ... and platform bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging times and… more
- GE Aerospace (Boston, MA)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …needed support services and solve problems to effectively run the account. Provides quality customer service . Provides 24/7 emergency response as required. ... and Shift Supervisors, to ensure all personnel deliver a high- quality service and initiates any necessary corrective...a standard of excellence for both internal and external customer service + Supports all systems and… more
- Santander US (Brockton, MA)
- …* Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service . * Manage escalated customer problems and ... You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are...* Excellent leadership and team management skills. * Excellent customer service skills and a passion for… more
- Pearson (Boston, MA)
- …incentive program, and information on benefits offered is here. 1150575 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more