- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- American Airlines (Boston, MA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Marshfield, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- UKG (Boston, MA)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- National Safety Council (Boston, MA)
- …Microsoft Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. ... Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly while maintaining… more
- MongoDB (Boston, MA)
- …+ Customer -focused mindset with a commitment to delivering exceptional service and building long-term relationships with key accounts + Ability to navigate ... MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale… more
- Zurich NA (Boston, MA)
- …Qualifications: + Bachelor's degree and no prior experience in the Administrative, Customer Service , Financial Services, Risk Management, or Insurance areaOR + ... risks + Analyze and recommends input in areas of policy rating, subjective pricing, policy construction, coverages...Associate Degree and no prior experience in the Administrative, Customer Service , Financial Services, Risk Management, or… more
- Bridgestone Americas (Hingham, MA)
- … tasks as required. Pay Range: $20.40 - $30.60 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- Otis Elevator Company (Canton, MA)
- …to field operations staff and participate in large bids + Responsible for the quality of service in designated territory + Investigate and resolve all critical ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Highmark Health (Boston, MA)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Global Industrial (Boston, MA)
- …and consumers across North America. Key Responsibilities + Responsible for providing outstanding CUSTOMER SERVICE . + Visually inspects, tests, and listens to ... Technician, Service Date: Oct 5, 2025 Location: Boston, Massachusetts,...Organize parts received for van stock and follow up customer repairs. + Work efficiently together with dispatcher for… more
- ARAMARK (Boston, MA)
- **Job Description** The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing ... daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices....food items, beverages, and + Add garnishments to ensure customer happiness and eye appeal + Coordinate and assist… more
- Compass Group, North America (Boston, MA)
- …+ Serves customers in a friendly, efficient manner following outlined steps of service . + Resolves customer concerns and relays relevant information to ... Restaurant Associates + We are hiring immediately for a full time **FOOD SERVICE WORKER** position. + **Location:** Brown Brothers Harriman - 50 Post Office Square,… more
- Towne Park (Boston, MA)
- …processes for providing exemplary customer service . This includes customer needs assessment, meeting quality standards for services, and evaluation of ... for guest relations and empowers associates to provide excellent customer service . May perform guest/patient service...bell services, and door services, as needed to achieve quality and service levels based on the… more
- The Hartford (Boston, MA)
- …preserving technical integrity and quality . + Demonstrated ability to prioritize customer needs and deliver exceptional service by integrating customer ... with a strategic mindset to champion industry-leading technical standards and customer -focused risk mitigation strategies across our organization. As a Technical… more
- Fresenius Medical Center (Plymouth, MA)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... preferred **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including… more
- Iron Mountain (Boston, MA)
- …participation; ensures reporting and communication is frequent and bi-directional + Ensures high- quality service delivery and customer satisfaction through ... proactive service management and rapid customer response; works in partnership with Sales, CSM, OPS,...OPS, and other cross-functional team members to ensure high service quality + Develop and maintain relationships… more
- Terumo Medical Corporation (Boston, MA)
- …Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for ... programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation;… more