- ISC2 (Boston, MA)
- …that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible for ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- NTT America, Inc. (Boston, MA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... advanced degree (MBA or equivalent) preferred. **Experience:** + 10+ years of customer success , account management, or related experience in a leadership or… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- MongoDB (Boston, MA)
- …role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account . This role will serve as the ... degree preferred with 1-2 years of management experience, preferably in a customer success or account management capacity + 12+ years relevant experience… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer… more
- Cornerstone onDemand (Boston, MA)
- The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong ... relationship with our clients, the Account Manager ensures high levels of client...recommend software offerings aligned to business needs for the customer 's long-term success and further adoption of… more
- Ralliant (Boston, MA)
- **Job Title: Strategic Account Manager (SAM)** **Reports To: Vice President, Commercial Operations** **Location: Remote - proximity to assigned customer (s) ... preferred (Tucson, AZ)** **Role Summary / Purpose Statement:** **The Strategic Account Manager (SAM) serves as the trusted, primary interface with key customers,… more
- Renaissance (Boston, MA)
- …new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing ... our actions, and grow and evolve. **Job Description** The Account Manager II is responsible for managing...renewal rates and strong collaboration with Customer Success partners and members of the Account … more
- Confluent (Boston, MA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within...account base that will grow usage, adoption, satisfaction, customer health, and likelihood to recommend Confluent + Deliver… more
- Cengage Group (Boston, MA)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... experience **What You'll Need:** + 3+ years of experience in customer success , account management, or educational consulting + Strong understanding of… more
- Datavant (Boston, MA)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- Amgen (Boston, MA)
- …patients. The professional we seek is a person with these qualifications. **Basic Qualifications ( Account Manager - Level 4)** Bachelor's Degree and 3 years of ... biotech or medical device industry or hospital sales experience **Basic Qualifications (Specialty Account Manager - Level 5)** Doctorate degree & 2 years of… more
- Dodge Construction Network (Boston, MA)
- … growth and retention + Develop relationships with existing clients that allow the Account Manager to uncover potential customer dissatisfaction early + ... Account Manager Location: Remote, United States...solving and determining the path to value for each customer . The customers will primarily be small to medium… more
- Merck (Boston, MA)
- **Job Description** Join our Animal Health Division as a Senior Corporate Account Manager supporting strategic, corporate-level relationships with major industry ... complex accounts, ensuring seamless implementation and measurable outcomes. + Monitor account performance and satisfaction; translate customer insights into… more
- Cornerstone onDemand (Boston, MA)
- Senior Account Manager The Senior Account Manager will be responsible for managing and growing Cornerstone's portfolio of high-value, enterprise-level ... in business development, strategic solution selling, consulting, project management, and customer success . You will focus on fostering deep relationships,… more
- MongoDB (Boston, MA)
- …of a customer portfolio. As a Relationship Account Manager you will be responsible for success , education, enablement, upsell/cross-sell, renewal ... & evangelism in the process. Individuals in the Relationship Account Manager (RAM) role have a passion...least 2+ years of quota-carrying experience in Sales or Account Management, or similar customer -centric role with… more
- Reynolds & Reynolds (Boston, MA)
- …position*TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Account Manager to join our growing team. As an Account ... liaison between customers and cross-functional internal teams. As the Account Manager , you will communicate new enhancements,...account list. -Manage the long-term health of our customer base and identify areas of risk and ensure… more
- ITW (Boston, MA)
- …. **Position Overview** We are seeking a highly motivated and results-driven **National Account Manager ** to lead and grow relationships with key **3-step ... within designated accounts. + Cultivate cross-functional influence across geographically dispersed customer locations. + Deliver account strategies with clear… more
- Cleo (Boston, MA)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/ Account Management, Professional Services, or a related field +… more
- Microsoft Corporation (Boston, MA)
- …for all employees to positively impact our culture every day. As an ** Account Manager ** (AM) focused on Microsoft Advertising, you will enable Microsoft ... tailored solutions, and secure buy-in and execution. + Leverages Customer Relationship Management (CRM) tools (eg, account ...Search Engine Marketing Sales and Service experience. Advertising Client Success IC3 - The typical base pay range for… more