- Posh AI (Boston, MA)
- …you'll own the strategy, systems, and processes that align Marketing, Sales, and Client Success across the entire customer journey. If you thrive in ambiguity, ... - and we're looking for a Senior Revenue Operations Manager to help us scale smarter, faster, and more...improve scalable GTM processes across Sales, Marketing, and Client Success . Partner with leaders to design sales… more
- Sungage Financial (Boston, MA)
- …procedures, and processes Collaborate with the risk and legal team, and bank partner , to monitor and track customer complaints Review and approve revisions ... of our exciting, dynamic industry but always with a customer -centric approach. This is an exciting opportunity to join...our team going forward. Sungage is seeking a Compliance Manager to join our dynamic Compliance Team. In this… more
- Wilson Language Training (Boston, MA)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company...- Education Industry, you will be a key strategic partner to K-12 district leaders, as their trusted Wilson… more
- Proofpoint (Boston, MA)
- …existing accounts, and playing a vital role in driving revenue growth and customer success . *Candidate must reside in Massachusetts and have experience selling ... outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. ** Partner Account Manager - MSP Division** To accelerate our… more
- Cengage Group (Boston, MA)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... experiences and measurable results. **What You'll Do Here:** ** Customer Acquisition & Onboarding** + Partner with...members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** +… more
- NTT America, Inc. (Boston, MA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...Product teams to drive additional value for customers. + Partner with Sales and PreSales on contract renewals, contributing… more
- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... and account expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with… more
- Proofpoint (Boston, MA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... of the Fortune 100 trust us as a security partner . **The Role** Proofpoint is looking for a self-starting,...from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of… more
- Wayfair (Boston, MA)
- …24 million customers in 2021 alone. We are looking for a Senior Talent Business Partner (Senior Manager , HRBP) to support the Global Service and Primary Sales ... organization. Our Talent Business Partner team is the strategic arm of Talent focused...structures, leadership and future teams that will propel Wayfair's success as a business. We weave together talent-related data… more
- Amazon (Boston, MA)
- Description The Gen AI Partner Marketing Manager is responsible for driving partner marketing initiatives with a focus on maximizing business impact across ... Stakeholder Management - Build and maintain strong relationships with NAMER Partner Management, Navigate complex stakeholder dynamics, Foster trust and collaboration… more
- Confluent (Boston, MA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within...a plus + Highly motivated, goal-driven, outgoing, inquisitive, and customer -centric + Honest and transparent partner to… more
- MongoDB (Boston, MA)
- …trust MongoDB to build next-generation, AI-powered applications. **About the role** The Client Success Partner will be responsible for building and delivering on ... this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will serve as… more
- DoorDash (Boston, MA)
- …to capture engagement, growth, and performance on our platform. We will establish success and build a plan to reach new heights, while accommodating the variable ... needs of our partners. About the Role Strategic Partner Managers lead the relationship with merchant partners on...both DoorDash and the merchant to result in sustained success and increased sales. You will help their businesses… more
- Norstella (Boston, MA)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1457 **Description** ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...30 days of license allocation, with clearly documented user Success Criteria. + Form trusted partner relationships… more
- Cornerstone onDemand (Boston, MA)
- …to address partner -identified issues and ensure timely resolution. Flag trends with Partner Success Manager to address issues affecting all partners. + ... **Summary:** The Delivery Success Manager (DSM) is responsible for...project management skills, and a proactive approach to ensuring customer success through our partner … more
- JPMorgan Chase (Boston, MA)
- …technology and industry partnerships to deliver actionable insights that drive investment success . This is your opportunity to collaborate with top talent, innovate ... relationships with clients worldwide. **Job summary** As a Performance and Risk Analytics Manager in the Performance and Risk Analytics Team, you play a pivotal role… more
- Pegasystems (Boston, MA)
- …to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to help our customers… more
- Amazon (Boston, MA)
- …the business development and partner management team in helping to ensure customer success in building and migrating applications, software and services on ... platform for regulated workloads - Working alongside the AWS Partner Development Manager and AWS Partner... partner management team in helping to ensure partner and customer success in… more
- Cengage Group (Boston, MA)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key ... They will support account retention to increase revenue. The customer success specialist will collaborate with internal...relationships, becoming a trusted advisor to partners to ensure customer retention. + Partner with internal teams… more
- Nutanix (Boston, MA)
- …impact on our growth and success . **About the Team** The Finance Manager will join the newly established Customer Financing Program team at Nutanix. ... net new to the organization, supporting the expansion and success of customer financing initiatives in a...at about once or twice a year, allowing the Customer Financing Solutions Manager to focus primarily… more
