- Beth Israel Lahey Health (Boston, MA)
- …team, you're not just taking a job, you're making a difference in people's lives.** Service Response Center Representative - Per Diem **Job ... of a wide variety of service requests from the customers of the Service Response Center to the staff of the department that the SRC serves. This… more
- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- Beth Israel Lahey Health (Boston, MA)
- …taking a job, you're making a difference in people's lives.** The Practice Representative will support the Bowdoin Street Health Center , located in Dorchester, ... visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with...effectively in basic English with patients, families and medical center staff in response to routine questions.… more
- CDM Smith (Boston, MA)
- …in leadership roles in professional societies and associations. **Job Title:** Client Service Leader - Disaster Mitigation, Response & Recovery **Group:** WAF ... existing portfolio with the US Government and State Agencies nationwide. As a full- service firm, CDM Smith has been providing these services for over 30 years… more
- Allegion (Boston, MA)
- …which recognizes the most engaged workplace cultures in the world._ **Customer Service Representative - Stanley Access Technologies, Remote Full Time** **Shift: ... thinkers, and communicators who excite and inspire others. **Customer Service Representative ** Stanley Access Technologies seeks a...+ Initiate and follow up on required action in response to customer service change requests, by… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... service that supports departmental and hospital operations. This Sr. Patient Experience Representative in the Pediatric Pain Rehabilitation Center is 100% in… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills ... Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH… more
- The Cigna Group (Boston, MA)
- …patients' dreams of having a family come true! As a Pharmacy Technician Senior Representative , you will use your data entry skills to ensure patients receive the ... required. + Excellent Data entry skills required. + Call center experience preferred, not required + An empathetic and...obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …to ensure adequate coverage and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge ... peer-to-peer learning forums. + Serves as first level of response for issues requiring escalation by the Triage Supervisors...service standards + Oversees functions of Customer Contact Center to include assigning staff shifts and schedules and… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification ... requests from stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will respond… more
- Fresenius Medical Center (Boston, MA)
- …performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more
- Fresenius Medical Center (Wareham, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Plymouth, MA)
- …and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... to ensure stable treatment therapy as indicated. + Assesses patients' response to hemodialysis treatment therapy, making appropriate adjustments and modifications to… more
- Beth Israel Lahey Health (Boston, MA)
- …any special needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education, food consistency changes, food ... supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. Knowledge: Ability… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …well as support activities for lower activity operational periods. + Ensures appropriate response to service level variations by working with client and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Ryder System (Boston, MA)
- …research, trouble-shoot and remedy vehicle roadside breakdowns handled through Ryder Customer Response Center (RCRC) with full autonomy of decisions related to ... responsible to improving customer uptime + Assist with follow ups, escalations, service provider interactions in partnership with RCRC agents and leadership. Provide… more
- Tufts Medicine (Boston, MA)
- …system demographic and financial information for scheduled visits and completing pre- service collection of patient liability (including, but not limited to ... for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial… more