- Posh AI (Boston, MA)
- …you'll own the strategy, systems, and processes that align Marketing, Sales, and Client Success across the entire customer journey. If you thrive in ambiguity, ... - and we're looking for a Senior Revenue Operations Manager to help us scale smarter, faster, and more...Act as the connective tissue between Marketing, Sales, Client Success , and Finance. Support investor reporting and strategic… more
- Posh AI (Boston, MA)
- …You are the strategic driver of the Knowledge Management System-its roadmap, success metrics, and long-term evolution. Define the Vision : Set the direction for ... The Role We're looking for a Senior Product Manager to own the vision, strategy, and execution...organization. You'll drive the roadmap, own prioritization, and make strategic tradeoffs that impact every user of our platform-whether… more
- Confluent (Boston, MA)
- …be paid through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- NTT America, Inc. (Boston, MA)
- …Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual contributor responsible for ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Ralliant (Boston, MA)
- **Job Title: Strategic Account Manager (SAM)** **Reports To: Vice President, Commercial Operations** **Location: Remote - proximity to assigned customer (s) ... preferred (Tucson, AZ)** **Role Summary / Purpose Statement:** **The Strategic Account Manager (SAM) serves as the...+ Relationship and trust building in defense environments. + Customer advocacy and negotiation skills. + Strategic … more
- Cengage Group (Boston, MA)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... coaching of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of experience… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... agree to a mutual success plan + Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this… more
- Fujifilm (Boston, MA)
- **Position Overview** The Regional Sales Strategy Manager is responsible for executing Fujifilm's regional dealer sales strategy across an assigned geographic ... coordinating closely with a Field Product Technical Expert to maximize dealer success and market penetration. In this territory-focused role, you'll be the primary… more
- Datavant (Boston, MA)
- …to build deep, trust-based relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a...contacts through rapport-building + Demonstrated ownership of complex, high-value customer accounts + Strategic thinker who connects… more
- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... retention, and growth across all accounts. This role combines strategic leadership, operational oversight, and customer advocacy...You will be accountable for the performance of the Customer Success Account Managers and for aligning… more
- Renaissance (Boston, MA)
- … relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. ... business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing expertise for… more
- MongoDB (Boston, MA)
- …role will direct multiple, post-sale delivery resources dedicated to servicing our strategic customer including but not limited to (Technical Account Managers ... oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will… more
- Dodge Construction Network (Boston, MA)
- Strategic Account Manager (Southeast) Location: Remote, United States **Description** Dodge Construction Network (Dodge) is looking for aStrategic Account ... Managertomanageits strategic and high valueaccounts. In this role, you aresolely...client revenue by delivering exceptional value through Dodge's solutions. Success in this role requires strong consultative selling capabilities,… more
- Proofpoint (Boston, MA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of...for each of your customers that align with their strategic goals and leverages language meaningful to them. Secure… more
- Cengage Group (Boston, MA)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... activities and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives… more
- DoorDash (Boston, MA)
- …to capture engagement, growth, and performance on our platform. We will establish success and build a plan to reach new heights, while accommodating the variable ... needs of our partners. About the Role Strategic Partner Managers lead the relationship with merchant partners...both DoorDash and the merchant to result in sustained success and increased sales. You will help their businesses… more
- Pegasystems (Boston, MA)
- …to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... most innovative organisations. As the recognised industry leader in strategic business applications, according to analysts such as Forrester... customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data… more
- Norstella (Boston, MA)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1457 **Description** ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...& ability to approach accounts in a proactive & strategic manner. + Experience balancing the needs of multiple… more
- Sharecare (Boston, MA)
- …skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
