- Towne Park (Boston, MA)
- …processes for providing exemplary customer service . This includes customer needs assessment, meeting quality standards for services, and evaluation of ... for guest relations and empowers associates to provide excellent customer service . May perform guest/patient service...bell services, and door services, as needed to achieve quality and service levels based on the… more
- Terumo Medical Corporation (Boston, MA)
- …Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for ... programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation;… more
- Commonwealth Care Alliance (Boston, MA)
- …Cross-Functional Collaboration - Work closely with network contracting, credentialing, claims, IT, customer service , compliance, and quality teams to address ... resolution processes align with regulatory requirements and organizational standards for service quality and responsiveness. Provider education - Collaborate… more
- Jobleads-US (Boston, MA)
- …Exhibit a high degree of professionalism, integrity, and confidentiality. Strong customer ‑ service ‑oriented work ethic, with focus on responsiveness and ... collaborative member of the HR Team to provide high quality services to the Church organization and Publishing Society...primary contact for the administration of the Church's relocation policy and benefits by delivering high‑touch support to new… more
- Jobleads-US (Boston, MA)
- …Department. Recommends guidelines and practices to promote efficiency, effectiveness, excellent customer service and improved employee relations, in alignment ... relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are… more
- Jobleads-US (Boston, MA)
- …projects or groups both internal and external to CSP and across functional areas. Customer Service : Ability to lead operational initiatives to meet or exceed ... on key recruitment metrics, such as time-to-fill and candidate quality , to assess the effectiveness of recruitment strategies. Administrative...customer service standards and expectations across multiple… more
- Red River (Boston, MA)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...services based on equipment purchases. + Build and maintain service credits for residency services that will enable customers… more
- Red River (Boston, MA)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- Commonwealth Care Alliance (Boston, MA)
- …budget changes, ever-rising costs, and a lack of capacity and access to quality care. These challenging circumstances have emphasized the need for innovative care ... the inpatient hospital admissions that often follow, by offering quality urgent care services in the comfort of the...and help deliver healthcare of the 21st century! The Customer Experience team is responsible for implementing instED's growth… more
- Skanska (Boston, MA)
- …society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how we work, which is ... construction and project delivery expertise translates directly into maximum savings and quality . The Field Representative - SIS is responsible for field operations… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walgreens (Marshfield, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- State of Massachusetts (Boston, MA)
- …Saturdays. *Detailed Job Responsibilities* * Manage daily operational functions and staff of Customer Service Center. This includes but is not limited to ... Beyond day-to-day oversight, the Leader is responsible for maintaining quality standards at the facility, including a safe working...ensuring Customer Service Reps (CSRs) provide error free… more
- National Safety Council (Boston, MA)
- …Microsoft Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. ... Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly while maintaining… more
- Merck (Boston, MA)
- …field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan ... needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals. + Providing… more
- Merck (Boston, MA)
- …field or healthcare environment + Previous sales, account management, consultative, or customer service experience + Experience developing and executing a plan ... Experience Design, Customer Experience Management, Customer Needs Assessments, Customer Relationship Management (CRM), Customer Service Management, … more
- MongoDB (Boston, MA)
- …+ Customer -focused mindset with a commitment to delivering exceptional service and building long-term relationships with key accounts + Ability to navigate ... MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale… more
- Bridgestone Americas (Hingham, MA)
- … tasks as required. Pay Range: $20.40 - $30.60 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- Bridgestone Americas (Braintree, MA)
- …tasks as required. Pay Range: $20.40 - $30.60 **Responsibilities** + **Hybrid Role** Customer service , sales, customer issue resolution- **75%** Basic ... your future. We believe people can only provide superior service and quality to others when they...High School Diploma or equivalent Valid automobile driver's license Customer service and career growth mindset Ability… more
