- Commonwealth Care Alliance (Boston, MA)
- …for vulnerable populations. This position with report directly to the VP of Service Delivery. Supervision Exercised: - Yes, which includes but is not limited to ... members to meaningful services - Attends external meetings and activities as a representative of the organization as requested - Seeks to maintain a constructive… more
- Beth Israel Lahey Health (Boston, MA)
- …BILH team, you're not just taking a job, you're making a difference in people's lives.** Service Response Center Representative - Per Diem 6:00 AM-2:30 ... of a wide variety of service requests from the customers of the Service Response Center to the staff of the department that the SRC serves. This… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Patient Experience Representative - Call Center (hybrid)Department:Patient Services-Clinical NutritionAutoReqId:82662BRStatus:Full-TimeStandard ... work within our Clinical Nutrition Dept within the call center . You will work under close supervision to provide...service to patients and families via telephone + Response to routine inquiries about hospital protocol, policies and… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- Tufts Medicine (Boston, MA)
- **Title:** Patient Service Representative I **Hours:** 40 hours per week - Monday through Friday from 5:30 AM to 2:00 PM **Location:** Onsite at Tufts Medical ... Center - Boston, MA **Requirements:** Must be able to...for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- The Cigna Group (Boston, MA)
- …patients' dreams of having a family come true! As a Pharmacy Technician Senior Representative , you will use your data entry skills to ensure patients receive the ... required. + Excellent Data entry skills required. + Call center experience preferred, not required + An empathetic and...obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps… more
- Fresenius Medical Center (Plymouth, MA)
- …**PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings… more
- Fresenius Medical Center (Boston, MA)
- **Location:** **Boston Medical Center ** + America's 'Most Loved Workplaces' by Newsweek + 70,000+ dedicated employees, 200,000+ patients, 2,600+ dialysis centers, ... performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal… more
- Fresenius Medical Center (Roxbury, MA)
- …procedures and training. Supports the FMCNA's mission vision values and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... to ensure stable treatment therapy as indicated. + Assesses patients' response to hemodialysis treatment therapy making appropriate adjustments and modifications to… more
- Beth Israel Lahey Health (Boston, MA)
- …any special needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education, food consistency changes, food ... supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. Knowledge: Ability… more
- Transdev (Roxbury, MA)
- …will perform a variety of functions to ensure that quality transportation service is efficiently delivered to customers.Position performs both field and office ... to 20 paid vacation days, based on years of service . + Sick days: 5 days. + Holidays: 14...Assists DriveCam Manager and Supervisors by coaching Drivers in response to video recorded unsafe driving events. + Supervises… more
- Transdev (Readville, MA)
- …Payscale) Benefits include: + Vacation: Up to 20 paid vacation days, based on years of service . + Sick days: 5 days. + Holidays: 14 paid holidays: 12 standard and 2 ... training policies. + Assist DriveCam Manager and Coordinator by coaching drivers in response to video recorded unsafe driving events to improve safety of operations.… more
- Guardian Life (Boston, MA)
- …High Standards". If this sounds like you, Guardian is seeking a Customer Care Representative to join our Member/Provider. Customer Response Unit. **You are:** A ... you want to be part of a collaborative Customer Response team? In this role you will be responsible...Serve as a company ambassador by delivering exceptional customer service in the contact center . + Collaborate… more
- Fenway Health (Boston, MA)
- …to join our team of mission-driven nurses at our outpatient community health center . As a Medical Assistant, you will provide direct patient care, support for ... clinic functions to ensure our patients receive the highest quality care. Representative Duties: Provides direct patient care, using clinical and office procedures… more
- Fenway Health (Boston, MA)
- …queer (LGBTQ) survivors. The VRP Advocate provides information to community members, service providers and others about VRP services and raises awareness about ... violence issues. The Advocate provides hybrid telehealth and in-person services. Representative Duties: Provides direct services to clients + Provides telephone or… more
- State of Massachusetts (Boston, MA)
- …the MA 988 Suicide & Crisis Lifeline network; a 24/7/365 call/chat/text service that provides free, anonymous, and confidential support to those in emotional ... other program staff supporting this initiative and grant partners including service providers, evaluators, federal funders and administrators, to ensure federal… more
- Commonwealth Care Alliance (Boston, MA)
- …for vulnerable populations. This position with report directly to the VP of Service Delivery. Supervision Exercised: * Yes, which includes but is not limited to ... members to meaningful services * Attends external meetings and activities as a representative of the organization as requested * Seeks to maintain a constructive… more
