- HP Inc. (Annapolis, MD)
- …Fulltime onsite Hagerstown, MD **Role Summary** The Outbound Operations Lead / Analyst is the on-site expert who orchestrates all shipping activities- picking, ... packing, and shipping in line with HP's quality and service standards. + Lead and support process improvement initiatives...performance drifts. + Serve as the primary point of contact for order expedites, configuration changes, embargo checks, and… more
- T. Rowe Price (Owings Mills, MD)
- …role with the firm responsible for executing trading for Retirement Advisory Service and ActivePlus Portfolios, which include, tactical shifts, implementation of new ... accounts, portfolio rebalancing, client-driven requests, and model changes. The individual will utilize technical and operational knowledge to execute investment strategies across client accounts. This also includes oversight of new account opening process… more
- Leidos (Baltimore, MD)
- …and scheduling. This role is crucial in ensuring the smooth operation of cloud-based contact center services , driving both agent performance and customer ... **Description** Leidos is seeking a **Cloud Contact Center Support Specialist** to be... functions. Proven ability to support and implement call center services effectively. Familiarity with leading call… more
- UIC Government Services and the Bowhead Family of Companies (Patuxent River, MD)
- …contractor Field Service Representatives (FSRs) supporting the Close Range ISR Services . Act as focal point for contractor FSRs for processing documentation and ... **Overview** Bowhead is seeking a driven **Program Analyst ** to join our team and make an...Service Representatives (FSRs) for deployment at Deployment Processing Center (DPC) Camp Pendleton CA and Camp LeJeune NC.… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …experience. + 2-5 years of relevant experience in quality monitoring in a Service Delivery/ Contact Center environment. **Other Job Specific Skills** + ... of the quality monitoring program and quality assurance escalations for Service Delivery/ Contact Centers. Creates, reviews, and finalizes quality documentation… more
- TEKsystems (Owings Mills, MD)
- We are seeking a customer-focused and technically skilled IT Service Desk Analyst to join our fast-paced support team. In this role, you will serve as the first ... point of contact for end users, providing remote technical assistance and...Required Experience: + 1-2 years of experience in a Service Desk or IT call center environment.… more
- TEKsystems (Halethorpe, MD)
- We are seeking a highly motivated Service Desk Analyst to join our IT support team. In this role, you will serve as the first point of contact for end users ... ServiceNow, Ivanti) to log, track, and resolve incidents and service requests. + Escalate unresolved issues to appropriate teams...years of experience in a help desk or call center environment. + Experience using ITSM/ticketing tools such as… more
- Johns Hopkins University (Columbia, MD)
- …activities related to complex sponsored projects. The Sr. Grants and Contracts Analyst will provide dedicated professional level sponsored funds management for more ... position offers guidance and learning support to the Budget Analyst and Budget Specialist within the department. **Types of...+ Partner with and act as final point of contact with departmental faculty and/or budgetary staff and the… more
- Noblis (Annapolis, MD)
- Responsibilities Noblis MSD is seeking a Navy Logistics Analyst to support our Navy customers and enginering support being done out of the Philadelphia Navy Yard. ... to support the Naval Sea Systems Command (NAVSEA) and Naval Surface Warfare Center (NSWCPD) in their missions to enable research, development, test and evaluation,… more
- Evolent (Annapolis, MD)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** ** Analyst , Client Analytics** Integrate and analyze claims and enrollment data from multiple ... + Working on an operational analytics team supporting Evolent's clinical services (ie, specialty care, utilization management, care management, appeals & grievances)… more
- Evolent (Annapolis, MD)
- …**What You'll Be Doing:** **Who You'll Be Working With:** The Senior Analyst Performance Suite Analytics utilizes and develops project management tools to solve ... between institutional vs professional billing and various sites of care/ service + Ability to work independently with limited oversight...internet over 10 MBPS and, specifically for all call center employees, the ability to plug in directly to… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more
- Evolent (Annapolis, MD)
- …the culture. **What You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be responsible for ... solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights is… more
- Evolent (Annapolis, MD)
- …Stay for the culture. **What You'll Be Doing:** Job Description The Analyst , Performance Analytics - **RBM Cardiac** product focus, utilizes and develops analytic ... differences between institutional vs professional billing and various sites of care/ service + Familiarity with value-based care and utilization management +… more
- Carrington (Owings Mills, MD)
- **Come join our amazing team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all daily dialer campaigns and ... or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +...two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended… more
- Evolent (Annapolis, MD)
- …differences between institutional vs professional billing and various sites of care/ service is preferred + Familiarity with value-based care and utilization ... internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to...to access the information provided on this website, please contact ###@evolent.com for further assistance.** To ensure a secure… more
- Guidehouse (Rockville, MD)
- …help desk, systems, network, incident response and security services -ensuring the availability, integrity, and confidentiality of mission-critical systems. ... teams to remediate vulnerabilities + Define the scanner and security center architecture, refine data flows and synchronizations, tune scanning configurations to… more
- Evolent (Annapolis, MD)
- …business and a comprehensive knowledge of Evolent's specialty products and services . + Demonstrate general awareness of standardized and documented Evolent ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These… more
- Evolent (Annapolis, MD)
- …script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker. + Conduct deep data analysis using SQL, proprietary applications, Azure App ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These… more
- Insight Global (Elkton, MD)
- …to maintain or upgrade the existing Telecommunications systems, including PBX, Voice Mail, Contact Center , IVR, Cable Plant and wireless IP phones. Support and ... RESPONSIBILITIES: 1. Recommends solutions as appropriate to resolve complex Telecommunications service request. 2. Analyzes system traffic reports as requested by… more
