- ABBTECH Professional Resources, Inc. (Annapolis, MD)
- …AWS Connect, Nice inContact CRM data into the enterprise data pipeline for analytics and operational reporting. Engineer, enhance ingestion pipelines ... cloud services, enterprise tools, and Generative AI to support mission-critical analytics , reporting, and customer engagement platforms. Ideal candidate is… more
- Red River (Annapolis, MD)
- …repeatable revenue average of 30% GP. + Build and manage Residency Project Management Office to manage customer expectations around delivery which includes but ... **Position Summary:** The Manager , Residency Services reports to Director of Professional...leading the effort to solve any problems affecting the relationship . Building strong working relationships with your fellow Red… more
- SCRAM Systems (Annapolis, MD)
- …and troubleshooting automation issues in partnership with the Marketing Communications Manager .? Cross-Functional Coordination? + Work closely with customer ... organized, and detail-oriented Lifecycle Marketing Coordinator to support the full customer and partner lifecycle-from first touch to long-term retention.? This role… more
- Cordis (Baltimore, MD)
- …resource allocation + Territory Manager field visits + Engagement and relationship management with key customers + Coaching and development Territory ... + Leveraging data analytics to inform targeting and...to execute on revenue generating sales activities. + Resolve customer challenges when escalation is necessary. + Look for,… more
- Deloitte (Baltimore, MD)
- …insights. Work you'll do: As an A&A Growth Customer Relationship Management ( CRM ) Data and Analytics Manager , you will be an integral part of ... A&A Growth - CRM Data and Analytics Manager ...expert knowledge and management of Deloitte's tailored Customer Relationship Management ( CRM… more
- Cayuse Holdings (Annapolis, MD)
- …of 5 years' experience in business intelligence, reporting tools, data analytics , or a similar role, preferably supporting customer support or government ... reporting solutions integrate seamlessly into technical systems (eg, CRM , Workforce Management Software) while adhering to compliance, data security, and CMS… more
- Johns Hopkins University (Baltimore, MD)
- …+ Professional experience in project management , advancement services, analytics , or related area--preferably data within medical or academic ... Strategy at FJHM, this role will provide critical project management , donor and prospect analytics , and impact...philanthropy + Experience with data visualization/ analytics platforms (eg, Tableau, Power BI), SalesForce … more
- Anywhere Real Estate (Baltimore, MD)
- …and sales strategies. + Collaborate with IT and marketing operations to maintain Sales CRM data integrity and automation workflows. + Stay current on Sales ... and campaign tools that support personalized outreach and pipeline development. + Manage CRM reporting and analytics to evaluate campaign effectiveness and user… more
- ThermoFisher Scientific (Frederick, MD)
- …-driven decision-making across diverse functional areas. By applying your expertise in data analytics , cloud technologies, and enterprise systems, you will ... Conditions** Office **Job Description** We are seeking a Procurement Data Product Manager to join our Automation,...scalable, maintainable technical solutions in partnership with engineering and data management teams + Lead and optimize… more
- Cardinal Health (Annapolis, MD)
- … CRM tool to document work and progress the patient journey. Consistently leverage CRM reporting tools and data analytics to make strategic decisions ... to patients who need them-faster.** **_Responsibilities_** The Senior Case Manager supports patient access to therapy through patient support...and thrive in dynamic environments. + Proficiency in managing data and analytics tools is a plus.… more
- Leidos (Gaithersburg, MD)
- …platform implementation and enhancements (Service Cloud, Experience Cloud, Knowledge Management , Analytics ), ensuring FedRAMP compliance and federal standards ... or Amazon Connect) including IVR design, call routing, self-service automation, and CRM integration. + Manage customer -facing requests from both internal and… more
- Cayuse Holdings (Annapolis, MD)
- … Manager is responsible for system configuration, compliance with data security protocols, and support during system integration, testing, and implementation ... phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective… more
- Marriott (Bethesda, MD)
- …business stakeholders to identify operational gaps and implement scalable solutions. Leverage data and analytics to monitor TA performance, identify bottlenecks, ... needs into actionable solutions. Familiarity with the TA tech landscape, including ATS, CRM , conversational AI, and analytics tools. Experience with leading and… more
- Dodge Construction Network (Annapolis, MD)
- …contact for customers, addressing their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts + Act as a ... Customer Engagement Manager Location: Remote, United...+ Working in a SaaS based environment + Previous CRM or order management experience **_About Dodge… more
- Deloitte (Baltimore, MD)
- Configure, Price, Quote (CPQ) Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... strategies, advanced analytics , Generative AI, transformative technologies, and creative design. We... certified , Apttus CPQ certified , Vlocity Certified + Experience implementing other CRM platforms… more
- Navient (Annapolis, MD)
- … measurement, and campaign performance readouts. + Collaborate cross-functionally with Product, Data & Analytics , Client Happiness, Creative, and Legal teams to ... let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of Performance...+ Able to apply a test-and-learn mindset grounded in analytics , using statistical rigor and data visualization… more
- Marriott (Bethesda, MD)
- …Design & Continuous Improvement** + Use user research, journey mapping, and data analytics to understand and improve recruiter and candidate experiences. ... **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Bonus Eligible:** Y **JOB SUMMARY** At Marriott, Talent… more
- SCRAM Systems (Annapolis, MD)
- …arrest-triggered outreach, onboarding, installation, retention, and renewal. * Work with analytics and operations teams to interpret lead-flow data and ... Job Summary: The Senior Manager of Integrated Marketing drives multi-channel execution across...* 4-6 years of experience in integrated marketing, campaign management , lifecycle, brand, or customer journey roles.… more
- General Motors (Annapolis, MD)
- …GM Energy - gmenergy.gm.com We are seeking a strategic, data -driven, and customer -obsessed ** Customer Experience Manager ** to lead GM Energy's efforts in ... journey design, customer care collaboration, VOC analytics and insights management , with a strong...rates and data quality. + Partner with analytics teams to uncover actionable insights about customer… more
- Deloitte (Baltimore, MD)
- Salesforce CPQ Consulting Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, ... advanced analytics , Generative AI, transformative technologies, and creative design. We... certified , Apttus CPQ certified , Vlocity Certified + Experience implementing other CRM platforms… more
