- Robert Half Office Team (Middle River, MD)
- Description Job Summary We are looking for a dedicated Call Center Representative to join our customer service team. Serving as the first point of contact ... for customers, you will play a crucial role in answering inquiries, resolving issues, and delivering exceptional service. If you have excellent communication skills, the ability to handle a high volume of calls, and a passion for helping others, we encourage… more
- TEKsystems (Hagerstown, MD)
- …+ Ensure account and member security by identifying red flags and safeguarding member assets and account information. + Provide account information and perform basic ... Consumer Loan 11/17 100% Onsite in Winchester, VA until released to hybrid schedule: Nesting 12/17- 1/2 Training hours: 9:00am - 5:30pm Normal shifts available after training: Sun - Fri OR Mon - Sat FLEX: 11:00am - 8:30pm | 11:30am - 9:00pm | 12:00pm - 9:30pm… more
- GAP Solutions Inc (Annapolis, MD)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by… more
- GAP Solutions Inc (Annapolis, MD)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by… more
- Cardinal Health (Annapolis, MD)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in...personnel so classified. The physical demands described here are representative of those that must be met by an ... area at our WMATA contract is hiring for a Call Center Operations Manager. As the ...legally protected status. The physical demands described here are representative of those that must be met by an… more
- Transdev (New Carrollton, MD)
- Call Center Customer Service Manager Transdev is looking for a Call Center Customer Service Manager to join our team in New Carrollton, MD. We are ... of relevant leadership experience in a customer service or call center environment. + Pleasant telephone voice/manner...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
- GAP Solutions Inc (Annapolis, MD)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contact for the Contracting Officer (CO) and Contracting Officer's Representative (COR). + Provide overall management, direction, and oversight… more
- GAP Solutions Inc (Annapolis, MD)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as...each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable… more
- Bank of America (Hunt Valley, MD)
- …FSR I, you will work in a phone-based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and resolution ... Life Services Financial Services Representative Hunt Valley, Maryland **To proceed with your...Providing a world class client experience through point of call account servicing and resolution * Working in a… more
- Cardinal Health (Annapolis, MD)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence,… more
- Humana (Annapolis, MD)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Kelly Services (Hagerstown, MD)
- **Job Title:** Customer Service Representative **Location:** Hagerstown, MD 21740 **Position Type:** Full-Time | Temp-to-Hire **Compensation:** $17 **Schedule:** ... | Hybrid (Onsite 2 days/week) **Job Description:** As a Customer Service Representative , you will handle inbound customer calls and requests, project a professional… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- AbbVie (Frederick, MD)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- Teleperformance USA (MD)
- …Diploma or equivalent.** + **IT/Network certifications/degrees preferred.** + **Proven call center experience.** + **Entry-level network troubleshooting:** + ... UT, VA, VT, WI, WV, WY** **Your Responsibilities** **As a customer service representative , you will be responsible for finding innovative ways to respond to varying… more
- Robert Half Office Team (Edgewood, MD)
- …looking for dedicated Customer Service Representatives to join a dynamic credit union call center in Edgewood, Maryland. In this long-term contract position, you ... Requirements * Proven experience in customer service, preferably within a call center environment. * Proficiency in handling inbound and outbound calls with… more
- TEKsystems (Baltimore, MD)
- …local and on EST time zone! MUST HAVE: 2-3 years of medical call center /customer service experience, strong experience understanding different health insurances, ... TekSystems is currently hiring for a Medical Billing Customer Service Representative . This position is FULLY REMOTE however you must be able to pick the equipment up… more
- Arrow Electronics (Salisbury, MD)
- **Position:** Channel Development Representative - NetApp SLED **Job Description:** **What You'll Be Doing** + Responsible for the day-to-day sales support and ... and neglected relationships with Arrow customers. This position will call on customers; provide product information, and follow-up on...Channel + Working knowledge of SLED RFPs + Data center sales experience + Extensive knowledge and experience in… more