- TEKsystems (Annapolis, MD)
- …patient's insurance and eligibility to ensure accuracy. + Ensures first call resolution for all applicable calls. Escalates/routes appropriate calls/tasks to proper ... recipient(s) for resolution. + Communicates electronically with patients/customers via online portal or other Company communication methods. + Checks and responds to work e-mail on a regular basis throughout the workday. + Participates in and complete all… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
- Surgery Care Affiliates (Easton, MD)
- …due on or before the date of service as applicable + The Insurance Verifier will call each patient as part of center compliance with CMS Conditions for Coverage ... fee schedule. + Contact the patient and communicate the center financial policy Qualifications + Bachelor's degree preferred but...able to work in a high production environment + Healthcare experience a must + Local or within driving… more
- Cardinal Health (Annapolis, MD)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Datavant (Annapolis, MD)
- …or equivalent. + 3 or more years of Customer service experience required + Experience using Call Center Phone systems like Ring Central + 1 or more year of ... and life experiences to realize our bold vision for healthcare . + Datavant's Customer Experience Representative -...experience in a call center environment. + Data entry/Typing skills… more
- Allegion (Baltimore, MD)
- …methods and systems to increase the accuracy, efficiency, and responsiveness of the Customer Call Center . + Provide back-up support to other group members in the ... the most engaged workplace cultures in the world._ **Customer Service Representative - Stanley Access Technologies, Remote Full Time** **Shift: Monday - Friday… more
- CAI (Annapolis, MD)
- …certifications in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication ... Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Humana (Annapolis, MD)
- …Obtain all necessary information for facilities and their related pharmacies * Assist the Call Center management team with projects to enhance the workflow and ... put health first** Job Description Summary The Pharmacy Claims Representative assists local pharmacies with claims adjudication to support...success of the Call Center * Assist Customer Service team… more
- Evolent (Annapolis, MD)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... health plan benefits and claims, eligibility, medical and other healthcare procedures, billing and payments and other related topics...assessment upon offer acceptance) * At least 1 year call center experience is required. * Ability… more
- Highmark Health (Annapolis, MD)
- …Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - center ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- R1 RCM (Baltimore, MD)
- …**Required Skills:** + High school diploma is required + At least one year of call center experience + Attention to detail + Strong customer service experience + ... by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our… more
- CACI International (Annapolis Junction, MD)
- Chinese Language Instructor - Part Time/On Call Job Category: Language Services Time Type: Part time Minimum Clearance Required to Start: NACI Employee Type: ... Part-Time On- Call Percentage of Travel Required: None Type of Travel:...may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.… more
- Fresenius Medical Center (Bethesda, MD)
- …and you want to be a vital part of the future of healthcare , apply today. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** * Maintains, troubleshoots, and repairs dialysis ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more
- Fresenius Medical Center (Waldorf, MD)
- …for, and you want to be a vital part of the future of healthcare , apply today. **Job Description** **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Otsuka America Pharmaceutical Inc. (Annapolis, MD)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Company Overview:** Otsuka is a global healthcare company driven by our purpose "to defy...so that others can too." Patients are at the center of our purpose as we seek to discover… more
- Owens & Minor (Linthicum, MD)
- …and/or Experience** + At least two years' experience in an office environment, healthcare setting or call center + Experience utilizing multi-line ... & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+...physical demands and work environment characteristics described above are representative of those an employee encounters while performing the… more
- Maryland Department of Transportation (Prince George's County, MD)
- …agencies and support contractors. The Director functions as MTA's lead representative for Purple Line operations and interfaces with MTA's local, regional, ... midnight on weekends and holidays. The Director is on call 24/7, as necessary, to ensure the PLTP is...qualifications and follow the instructions on MDOT's Online Employment Center website. Selected candidates may be subject to background… more
- Otsuka America Pharmaceutical Inc. (Annapolis, MD)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... Trends:** Monitor trends in reimbursement, patient affordability challenges, and healthcare policy to inform access strategies and ensure proactive adaptation.… more
- Otsuka America Pharmaceutical Inc. (Annapolis, MD)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... Otsuka Pharmaceutical Company is a global healthcare company with the corporate philosophy: "Otsuka-people creating new products for better health worldwide." Otsuka… more