- Cognizant (Annapolis, MD)
- …support a healthy work-life balance though our various wellbeing programs. **About the role:** As a Contact Center Team Lead , you will make an impact by ... and other teams. **In this role, you will:** . Supervise a team of Contact Center Agents by providing clear direction, assessing performance, identifying… more
- OneMain Financial (Baltimore, MD)
- We are seeking a **CCaaS Lead Engineer** to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance ... technical expertise, project management skills, and a collaborative mindset to deliver seamless contact center solutions. Title: Lead Platform Engineer (IC3)… more
- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Senior Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our ... CCaaS ( Contact Center as a Service) solutions. The...center solutions. **In the Role you will:** + Lead the design, deployment, and configuration of CCaaS platforms… more
- IBM (Gaithersburg, MD)
- **Introduction** As the Customer Service Contact Center GTM Lead , you will support IBM's consistent growth by bringing to the table your business ... Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM's top...bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI and… more
- SCRAM Systems (Annapolis, MD)
- Job Summary: We are seeking an experienced, results-driven Director of Contact Center Sales to lead and scale our sales strategy within the contact ... you will be responsible for overseeing a high-performing sales team , developing strategic partnerships, building out go-to-market strategies, and...* Lead the sales strategy for our contact center solutions, aligning with overall business… more
- Meta (Annapolis, MD)
- …industry--come join a high-powered team of industry leaders! **Required Skills:** Lead Contracts Manager - Data Center Design, Engineering & Construction ... **Summary:** Meta seeks highly engaged and experienced team players for lead roles to...contracting across the full E2E project lifecycle of data center campuses in North America. There has never been… more
- VF Corporation (Towson, MD)
- **Retail Sales** ** Lead ** As a dedicated and passionate Sales Lead , you will support the store leadership team by ensuring the highest level of customer ... and coach associate performance. As a part of the team , you will foster and thrive in an environment...because of incompatible assistive technology or a disability, please contact us at_ _###@vfc.com_ _. VF will reasonably accommodate… more
- University of Maryland, Baltimore (Baltimore, MD)
- …to adapt to rapidly changing global health landscapes, with the resilience to lead the Center through crises, public health emergencies, and new scientific ... *Director, Center for Vaccine Development and Global Health* The...on experience. *To Apply* For applications and nominations, please contact the Grant Cooper Team , reaching out… more
- Johns Hopkins University (Baltimore, MD)
- …medicine, and bone marrow transplant. The Director will have the opportunity to lead this comprehensive team and expand the clinical and research mission. ... position of Director of the Johns Hopkins Sickle Cell Center for Adults. This position will come with an...come with an endowed Professorship and the opportunity to lead one of the most comprehensive sickle cell teams… more
- Fujifilm (Annapolis, MD)
- …technologies. + May be scheduled as a Project Team Shift Lead which is a team point of contact for any Project Team issue/case that needs to have a ... units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units...absence of management + Collaborates with peers and other Lead Team members on solving complex issues,… more
- CACI International (Forest Heights, MD)
- Splunk Engineer - SME/ Team Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... of Splunk engineers. The ideal candidate will also lead and mentor the team of mid-career...to recommend improvements or additions. * Serve as the team 's point of contact for security tool… more
- University of Maryland, Baltimore (Baltimore, MD)
- …program in Hematology/Oncology and in partnership with University of Maryland Medical Center (UMMC) and University of Maryland Medical System (UMMS) seeks a ... translating them into national best practices of care * Lead stakeholders across the network and region to adopt...junior faculty and other members of the care delivery team * Expected to actively participate in community_-_facing educational… more
- University of Maryland, Baltimore (Baltimore, MD)
- …organizational, and project management skills. * Ability to work as part of a team and independently perform or lead research activities. *_How to Apply:_*__ ... under the direction of Dr. Ryan Pearson, Director of the Bio- and Nano-Technology Center (BNTC). Preference will be given to candidates with expertise in the areas… more
- Marriott (Bethesda, MD)
- …for the team . The BA will serve as the primary point of contact for the development team , providing technical guidance and strategic recommendations to ... Management This is a temporary position. The Digital Asset Center (DAC) Business Analyst is responsible for managing and...+ Align on project goals, progress, and upcoming deliverables. ** Team Management:** + Lead a multi-workstream … more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …Teams to refine business requirements and implement solutions. * IVR & Contact Center Technologies: Design and integrate IVR platforms (Nuance, Genesys, ... ** Lead Application Architect** **Category:** Architecture **Main location:** United...Microsoft) and cloud-based contact center solutions (AWS Connect, Google CcaaS).… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …platform initiative. This role requires expertise in software development, cloud-based contact center platforms, and Medicare-related customer service workflows. ... **Development Lead ** **Category:** Software Development/ Engineering **Main location:** United...integration of IVR platforms (Nuance, Genesys, Microsoft) and cloud-based contact center solutions (AWS Connect, Google CcaaS).… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …automation. * Familiarity with IVR systems, CRM platforms, and cloud-based contact center solutions. Desired qualifications/non-essential skills required: * ... ** Lead Business Analyst** **Category:** Business Analysis (functional and...analysis, with at least 3 years in Medicare call center environments. * Strong understanding of Medicare policies, claims… more
- BJs Wholesale Club (Baltimore, MD)
- …frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution ... by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead ...contact . + Set service standard expectations for all team members. Provide team support and empowerment… more
- DoorDash (Baltimore, MD)
- About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers ... and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store,...In this role, you will work within a local-fulfillment center supporting Site Management running great shifts and delegating… more