- SunPower (Annapolis, MD)
- …to residential customers across the US with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding ... SunPower is seeking a highly skilled and motivated Escalations Specialist to support the business by handling the most...aptitudes, backed by 3+ years' experience in a direct customer facing role. You should be able to perform… more
- COMSO, Inc (Fort Meade, MD)
- Customer Support Specialist I (TS/SCI w/...resolution for Tier 1 (Service Desk) and Tier 2 ( Escalation ) support via the telephone, email and chat + ... Provide a high-level of customer service and support to ensure each ...the client/server/storage/network devices, etc. + Provides support for the escalation and communication of status to agency management and… more
- General Dynamics Information Technology (Aberdeen, MD)
- …Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** Transform technology into ... opportunity as a **Help Desk Support Service Specialist - Intermediate** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- CACI International (Fort Meade, MD)
- …our global efforts.** **Position Overview:** As a NOC Specialist - Infrastructure Specialist , you will be the escalation point for client queries, providing ... NOC Specialist Job Category: Information Technology Time Type: Full...updated. + Other duties as required to deliver excellent customer experience. * **Technical Proficiency:** + Experience with Virtualization… more
- Zurich NA (Annapolis, MD)
- Business Development Specialist 114020 Zurich is seeking a Business Development Specialist to join ZRS in the new Zurich Commercial Services Distribution profit ... enhance our market presence, identify and grow newer, less mature customer /distributor relationships and increase market share. **Key responsibilities:** + Drive… more
- Gama-1 Technologies (Silver Spring, MD)
- GAMA-1 Technologies, LLC seeks a highly experienced Remote Cloud Computing Specialist to support our growing Cloud Services practice. In particular, the successful ... functions, Postgres Databases and EC2 machines. Duties/Responsibilities: The Cloud Solutions Specialist will provide guidance and subject matter expertise in all… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD - Aberdeen Proving Grounds Job Code 11344 # of openings 1 Apply Now ... for an IT Tier I/II Help Desk Support professional for our government customer at Aberdeen Proving Grounds, Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT… more
- MAG (Hanover, MD)
- **Position Summary** MAG Aerospace is seeking an experienced IT Specialist to support as a System Administrator for multiple DoD guest systems at various ... & Nessus) **Requirements** **Minimum Requirements** **Knowledge and Skills** + Knowledge of customer service, the ability to listen carefully and the ability to… more
- MAG (Hanover, MD)
- **Position Summary** MAG Aerospace is seeking an experienced System Administrator/IT Specialist who will be responsible for day to day operational IT support along ... and instructions for Government AIS networks. + Knowledge of customer service, the ability to listen carefully and the...and the ability to quickly determine problem solutions or escalation path. + Ability to arrange things or actions… more
- CommuniCare Health Services Corporate (Linthicum Heights, MD)
- …delivering against quantitative and qualitative performance metrics. + Exceptional customer service mindset. JOB RESPONSIBILITIES The HR Operations Analyst provides ... execution - review data before approvals are submitted + Issue resolution/ escalation and coordinate cross functional support with internal teams + Project… more
- NCR Atleos (MD)
- …Executive Director of Relationship Management, they work closely with product specialist , sales, operations, and marketing to pursue growth opportunities, secure key ... and share industry best practices. + Act as an escalation point for clients and work with internal departments...include but is not limited to product specialists, banking specialist , marketing, operations and project teams. + Onboard new… more
- Philips (Baltimore, MD)
- …diagnostics to external healthcare customers and field partners in order to resolve customer equipment issues and initiate escalation , if appropriate. US work ... Monitoring in the Mid- Atlantic region. This position is responsible for customer relationship management through the effective application of technical knowledge to… more
- H&R Block (Baltimore, MD)
- …and resolve concerns to ensure customer satisfaction. + Handle customer communications using incident handling, escalation , quality measurement procedures, ... and track user incidents. Responsible for end-to-end resolution and ownership of customer requests or concerns. Closely monitoring requests, communicate with the … more
- Fusion Technology LLC (Easton, MD)
- Employee dedication contributes to our success, customer satisfaction, and our nation's most outstanding achievements. At Fusion Technology, we recognize that our ... recruit, retain, and continuously motivate quality employees who meet or exceed customer requirements. Our dedicated people make Fusion Technology one of the… more
- Fusion Technology LLC (Easton, MD)
- Employee dedication contributes to our success, customer satisfaction, and our nation's most outstanding achievements. At Fusion Technology, we recognize that our ... recruit, retain, and continuously motivate quality employees who meet or exceed customer requirements. Our dedicated people make Fusion Technology one of the… more
- Fusion Technology LLC (Easton, MD)
- Employee dedication contributes to our success, customer satisfaction, and our nation's most outstanding achievements. At Fusion Technology, we recognize that our ... recruit, retain, and continuously motivate quality employees who meet or exceed customer requirements. Our dedicated people make Fusion Technology one of the… more
- M&T Bank (Baltimore, MD)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports diversity and ... contact **Experience with Loan Agency or LoanIQ** Strong focus on customer service and satisfactionStrong verbal and written communication skills **Education and… more
- Ryder System (Annapolis, MD)
- …project priorities and manage the activities of the QA Consultants, Specialist , Analyst, contractors, RyderTemp and interns within the team, delivering each ... and interested parties + Anticipating and addressing project obstacles + Issue Resolution/ Escalation + Telecommute effectively as needed and as directed by manager +… more
- Johns Hopkins University (Middle River, MD)
- …of Production Unit Manager such as Registration, Charge Corrections, Patient Inquiry, AR and Escalation . + Will be expected to not only work on a daily basis in ... of Production Unit Manager perform internal audits twice per year for Collection Specialist staff. + Will perform incentive audits as assigned. + Will be expected… more