- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor ( Call Center ) - Spanish Speaking Recruitment Category TypeStandard Functional CategoryCustomer ... School diploma (or equivalent) + 2+ years of customer service experience + 1+ year of inbound call center experience OR + Associate's degree + 1+ year… more
- Bank of America (Hunt Valley, MD)
- …and ability to work as part of a team **Desired Qualifications:** * Customer Service and/or call center experience preferred * Knowledge of Bank of ... are expected to provide end to end white glove service ownership with point of call resolution,...Process Effectiveness + Active Listening + Continuous Improvement + Customer Service Management + Data Quality Management… more
- Highmark Health (Annapolis, MD)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- TEKsystems (Baltimore, MD)
- …in the Baltimore area. Applicants must have at least 1+ years of customer service or call center experience. Applicants must have strong customer ... service and computer skills. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of… more
- Highmark Health (Annapolis, MD)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Johns Hopkins University (Baltimore, MD)
- …in both eyes. **Minimum Qualifications** + High school Diploma/GED required. + Five (5) years customer service , call center or other related work ... for managing the day-to-day operations of the 24/7 Communications Center and oversight to police dispatchers. This is an...with an emphasis on professionalism and high level of customer service . + Familiarity with principles and… more
- Stanley Black and Decker (Towson, MD)
- …+ Interpreting KPI's + Effective communication skills + 2-3+ years of customer service experience; call center environment preferred (Comp / GPS Level ... you'll be part of our Tools & Outdoor Contact Center team as a hybrid employee. In this role...Domestically & Internationally + Hold a higher level of customer service professionalism, call escalations… more
- Sutherland Global Services (Annapolis, MD)
- …quiet and distraction-free, secure place to work. Qualifications 2+ years of Customer Service experience is preferred; Call Center Experience a plus + ... Do you enjoy solving problems? Are you detail-oriented and customer focused? Are you comfortable in a sales environment and can seize opportunities when they arise?… more
- Robert Half Office Team (Middle River, MD)
- …to hire employment opportunity and is centered around providing exceptional customer service in a dynamic call center environment. Responsibilities: * ... a Customer Service Representative or similar customer -facing role. * Previous experience in a call center environment. * Proficiency in utilizing … more
- Conviva (Annapolis, MD)
- …(speak) + A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent ... of first call . **Required Qualifications** + Strong customer service skills with an emphasis on...Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center… more
- Transdev (Hyattsville, MD)
- …+ Experience, Skills, and Knowledge Preferred + Minimum of 2 years of customer service and call center experience, with a preference for experience in an ... for aReservations Supervisor! The Reservations Supervisor is an administrative role within Call Center team, providing support to management to ensure efficiency… more
- Sharecare, Inc. (Annapolis, MD)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- Savers | Value Village (Hyattsville, MD)
- …+ 1 - 2 years prior work experience in distribution, logistics, customer service or call center helpful + Knowledge and Experience with Business ... work + Demonstrate professional interpersonal relationship skills + Demonstrated strong customer service skills + Demonstrate skills showing initiative, personal… more
- Maryland Department of Transportation (Allegany County, MD)
- MVA Bilingual Call Center Representative ( Customer Agent I) Salary $42,056.00 - $66,759.00 Annually Location Allegany County Job Type Full Time Job Number ... + Description + Benefits + Questions Description MVA Bilingual Call Center Representative ( Customer Agent...dynamic, progressive candidates with a focus on delivering premier customer service with innovative ideas and solutions… more
- Bank of America (Hunt Valley, MD)
- …and ability to work as part of team **Desired Qualifications:** Customer Service and/or call center experience preferred Knowledge of Merrill systems, ... setting expectations to fulfill the request. Associates must deliver high quality customer service , while demonstrating strong client focus, product knowledge,… more
- TEKsystems (Baltimore, MD)
- TekSystems is currently hiring for a Call Center / Customer Service Position in the Baltimore City area! MUST HAVE: Any customer service ... customer experience- open to administrative and retail backgrounds Must be customer service oriented, have a " customer first" mentality Must be… more
- Navy Federal Credit Union (Germantown, MD)
- …verbal and written communication skills Desired Qualifications + Experience in member/ customer service preferably in a call center , retail banking or ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- Sedgwick (Annapolis, MD)
- …required. Supervisory experience preferred. **Skills & Knowledge** + Strong customer service skills including call center client processes and procedures ... a high-level repair capture rate per deployment. + Analyze and resolves customer service issues. + Providing an on-site CAT sale leadership, direction, and… more
- Transdev (Hyattsville, MD)
- …Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ The Call Center Training Manager will lead the training of all ... program. + Training staff in the delivery of high-quality customer service , both via technical skill enhancement...staff. Experience: + Minimum of three years' experience training call and control center staff, including program… more
- Robert Half Office Team (Middle River, MD)
- Description Our client in Middle River is seeking a motivated, experienced Call Center Representative to join their growing team. This is an excellent ... someone eager to contribute their skills and passion for customer service while working towards solidifying their...skills Requirements + Minimum of 1 year of high-volume call center experience + Strong phone and… more