- Amazon (Jessup, MD)
- …with your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager ( CSM ) to come join our Worldwide Public Sector ... are a member of a diverse, global community of Customer Solutions Managers ( CSM ) who deliver cloud...engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- Cardinal Health (Baltimore, MD)
- …Customer Success Manager is critically important role to the customer 's success and WaveMark's business growth. The CSM 's responsibilities include ... trust + Work collaboratively with internal and external teams including Operations, Customer Service , and Software Engineering during deployment process as well… more
- RaySecur (MD)
- … customer -focused individual to join our Customer Success team as a Customer Success Manager ( CSM ). If you possess strong communication skills, ... technical aptitude, and a passion for customer service , we will provide the industry-specific training required for you to excel in this role supporting both… more
- Leidos (Baltimore, MD)
- …Application Developer (baseline) + ServiceNow CIS certification in multiple areas: + CIS - Customer Service Management + CIS - IT Service Management + ... **Description** Leidos is seeking a **ServiceNow Solutions Architect and Technical Manager ** to be part of the mission solution and help lead SSA's Digital… more
- AutoZone, Inc. (Baltimore, MD)
- …customers by managing the acquisition and delivery of products, providing ongoing customer service , and maintaining expert knowledge on parts and inventory. ... The Commercial Sales Manager is responsible for driving the commercial sales...The CSM exceeds ... exceeds customer 's expectation by delivering WOW! Customer Service to all AZ Commercial accounts… more
- AutoZone, Inc. (Capitol Heights, MD)
- …customers by managing the acquisition and delivery of products, providing ongoing customer service , and maintaining expert knowledge on parts and inventory. ... The Commercial Sales Manager is responsible for driving the commercial sales...The CSM exceeds ... exceeds customer 's expectation by delivering WOW! Customer Service to all AZ Commercial accounts… more
- PagerDuty (Annapolis, MD)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale....measure impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and… more
- Verint Systems, Inc. (Annapolis, MD)
- …local regulations. **Preferred Requirements:** + Corporate communications, marketing, go-to-market/sales, or customer service management ( CSM ) background. + ... At Verint, we believe customer engagement is the core of every global...Job Function:** We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic… more
- PagerDuty (Annapolis, MD)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... workplace. PagerDuty is seeking an experienced Principal Product Development Program Manager (Operations) to lead and optimize our software engineering operations… more
- Medtronic (MD)
- …of cardiac medical terminology and the medical device industry + Excellent customer service skills + Proven ability to build/maintain positive relationships ... technologies. You will serve as the lead for regional customer and employee education and training activities in support...Leads coordination of new-hire training with accountability to hiring manager ( CSM or RM) + Responsible for… more
- Public Consulting Group (Annapolis, MD)
- …Experience** + Bachelor's degree in an IT or engineering field. + Certified DevOps Project Manager (DevOps PM) + Certified Scrum Master ( CSM ) or SAFe Certified + ... templates, and workflows. + Implement our Software as a Service (SaaS) platforms to best serve our clients. +...and upgrade existing software. + Gather, evaluate, and document customer use cases and business processes. + Create technical… more
- Synergy ECP (Columbia, MD)
- …or proposed databases or data repositories + Applies knowledge of ITOM, ITSM, HRSD, CSM and/or Service Portal. + Codes with programming languages and databases ... class. Synergy ECP is looking for a Deputy Program Manager for a contract located in Columbia, MD Clearance...Select the software development process in coordination with the customer and system engineering + Recommend new technologies and… more
- Linchpin Solutions, Inc. (Frederick, MD)
- …+ Ability to work both collaboratively and individually + Critical Thinking Skills + Customer Service Skills + Ability to give presentations and briefings + ... the RHNs, and downrange assets - Setup, troubleshoot, and configure Cisco Security Manager ( CSM ) - Setup, troubleshoot, and configure Palo Alto virtual firewalls… more