- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Koniag Government Services (Silver Spring, MD)
- Quality Assurance Specialist Records Management Silver Spring, MD, USA Req #326 Tuesday, May 13, 2025 **Koniag IT Systems, LLC, a** Koniag Government Services ... company, is seeking a Quality Assurance Specialist Records Management to support...Specialist Records Management to support **KITS** and our government customer in Silver Spring, MD. **This position requires the… more
- TreeHouse Foods, Inc. (Cambridge, MD)
- **Employee Type:** Full time **Location:** MD Cambridge **Job Type:** Quality **Job Posting Title:** Quality Assurance Supervisor **About Us** **:** ... wellness and employee assistance programs. **Job Description:** **_About the Role:_** As the site Quality Assurance Supervisor, you will oversee the Quality … more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Quality Assurance Analyst to join our team at Adelphi, MD + Must be ... an active DoD Security Clearance. + Non-remote (relocation incentive available) The Quality Assurance Analyst is responsible for ensuring the highest standards… more
- TekSynap (MD)
- …FEMA's mission-critical programs and services. **RESPONSIBILITIES** + Lead, manage, and administer quality assurance efforts to enhance customer satisfaction ... collaboration between FEMA stakeholders and the OCIO through strong customer engagement and quality assurance ...of proven leadership in managing IT service quality . + Five years (5) experience with customer… more
- ManTech (Belcamp, MD)
- **ManTech** seeks a motivated, career and customer -oriented **Software Quality Assurance Analyst / Tester** to join our team in the **Belcamp, MD** . This is ... an **onsite** position. The **Software Quality Assurance Analyst / Tester** will work...throughout the development lifecycle. + Ensure software meets specified quality standards and customer expectations. + Develops… more
- Deloitte (Baltimore, MD)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Bob's Discount Furniture (Aberdeen, MD)
- Summary The Furniture Quality Assurance (QA) Inspector ensures that products manufactured by vendor partners meet industry standards and the standards of Bob's ... equipment, materials, process or personnel and report findings to Quality Assurance Group. + Assist in the...Parts and Merchandising to enhance all business functions including Customer Service , Delivery and all aspects of… more
- Leidos (Columbia, MD)
- …the member of a team with the responsibility to ensure the highest quality service is provided to our customer through the generation and control of program ... of Leidos has a career opportunity for a talented ** Quality Assurance Manager** to support a program...8 years of prior relevant experience. + Experience providing Quality Management with Software Development and IT Service… more
- Allied Universal (Glen Burnie, MD)
- …employee assistance programs, company discounts, perks, and more. **Now Hiring FULL-TIME, QUALITY ASSURANCE Security Supervisors for an Airport in Glen Burnie, ... Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned...the client site, calmly and efficiently + Display exceptional customer service and communication skills + Ability… more
- Cardinal Health (Annapolis, MD)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... as an Identity / Risk Management Policy Subject Matter Expert (SME) supporting customer operations on-site in the Maryland area. This position focuses on developing,… more
- Vontier (Annapolis, MD)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- LGC Group (Gaithersburg, MD)
- …The Service Manager will be responsible for ensuring the highest level of service quality , customer satisfaction, and operational efficiency. You will be ... report on service performance, using key performance indicators to measure service quality , customer satisfaction, and operational efficiency. Develop a… more
- GovCIO (Bethesda, MD)
- …collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of improvement + Work with the Section Managers ... initiatives, analysis, and roadmaps. + Proactively manage operational delivery assurance using CONNECT to monitor SLAs and KPIs. Maintain...and seek customer input and feedback on service quality and suggested areas of improvement.… more
- Zodiac Pool Systems (Sparks, MD)
- …Communicate customer feedback to appropriate teams across Sales, Quality Assurance , Technical, Production, Administration, Accounting, and Marketing ... Customer Service Representative Customer Service Sparks, Maryland Apply Description Fluidra is looking for a Customer Service Representative I to… more
- CVS Health (Catonsville, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Temple Hills, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Wheaton, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Annapolis, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more