- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- Human Capital Shared Services (HCSS) Specialist II Job ID: 250916 Location: MD-Metro Bldg New Carrollton Full/Part Time: Full-Time Posting Open-Close 10/09/2025 ... or GED and four (4) years of experience in customer service, processing human resource data or working in...reasonable accommodations. **SUMMARY** The Human Capital Shared Services (HCSS) Specialist II is responsible for the daily… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Specialist II (CS II ) is a senior technical support role responsible for owning complex and critical escalated technical ... customer issues as well as escalated customer ...that are beyond the scope of the first level customer support. The CS II will partner...the first level customer support. The CS II will partner with the other internal teams and… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + ... Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and courteous service....up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in… more
- Johns Hopkins University (Baltimore, MD)
- …with the hiring manager during the interview. We are seeking a **_Facilities Support Specialist II - Homewood Student Center (HSC)_** who will perform various ... upon completion of their probationary period._** Classified Title: BU Facilities Support Specialist II -SSR Job Posting Title (Working Title): Facilities Support … more
- Sierra Nevada Company, LLC (Hagerstown, MD)
- …business acumen? This could be the perfect opportunity for you! As a Security Specialist II , you will support SNC's risk-focused security program in the ... protection of company and customer information, people, and assets. You will facilitate business...and participate in security compliance assessments. As a Security Specialist II , you will support all facets… more
- Maryland Department of Transportation (Baltimore County, MD)
- Electrician (Skilled Trade Specialist II ) Salary $54,886.00 - $84,995.00 Annually Location Baltimore County Job Type Full Time Job Number 4804-MDTA-08/25 ... and convenient transportation facilities. We are committed to quality and excellence in customer service, and we rely on our organization's values, traditions and -… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …make a difference. Cyber Electronic Warfare and Space team is currently seeking an IT Specialist II in support of an exciting new effort supporting one of our ... queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies,… more
- SolomonEdwards (Annapolis, MD)
- …more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily ... to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis,… more
- CACI International (Linthicum, MD)
- Help Desk Specialist II Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... As a valued team member, you'll be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose - to ensure the safety of our… more
- Albireo Energy, LLC (Gambrills, MD)
- …project documentation. Responds to service calls. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly ... member of the Albireo team, the Service BMS Controls Specialist will be responsible for providing the execution for...of system. + Provide emergency service and response to customer sites as dispatched. + Ability to troubleshoot, diagnose… more
- CARMAX (Salisbury, MD)
- …Summary:** Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards described ... Quality Inspection Process and the Retail Repair Process. Additionally, performs all customer contact functions during repairs as defined by CarMax "Voice of … more
- Datavant (Annapolis, MD)
- …working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site ... **Bonus points if:** + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site… more
- ThermoFisher Scientific (Frederick, MD)
- …a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures ... for cancer, protecting the environment, making sure our food is safe and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as… more
- Cardinal Health (Annapolis, MD)
- …skills and prioritizes getting the right things done. **The Accounts Receivable Specialist II is responsible for processing insurance claims and billing. ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …to improve efficiency of retaining significant data. + Share ideas with QA Specialist II on streamlining data collection processes and verifying data formats ... via the MICA report. + Data input of the Customer Feedback Server. + Review database for mis-bookings and...collection burden while retaining significant data. + Provide QA Specialist II summaries of quality performance statistics… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …These duties and responsibilities may vary based on the needs of the customer and their users. Works on training course development projects including scoping the ... of the ADDIE system of training. May be a specialist in one or more stages of ADDIE (Analyst,...and other necessary materials that are effective in assisting customer personnel and contractors attain the skills they require.… more
- M&T Bank (Baltimore, MD)
- …year relevant work experience with direct client contact Strong focus on customer service and satisfaction Strong verbal and written communication skills **Education ... work experience with direct client contact CCTS (Certified Corporate Trust Specialist ) certification if corporate trust focus Strong skills in pertinent software… more
- M&T Bank (Baltimore, MD)
- …service aspects of assigned accounts in a timely manner to maintain customer satisfaction, working with appropriate internal and external resources as required. + ... skills **Education and Experience Preferred:** CCTS (Certified Corporate Trust Specialist ) certification Working knowledge of pertinent specialized internal software… more
- Link Solutions Inc (Adelphi, MD)
- …is quality and compliance-focused, under our guiding philosophy, "Mission First, Customer Always". We are ISO 9001:2008, ISO 20000-1:2018, ISO 27001:2022 certified ... Link Solutions is seeking a Video Teleconferencing (VTC) Support Specialist to join our team at Adelphi, MD +...VTC support or related IT field. + IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified ... Solutions is seeking a Networking and Audio-Visual Cabling Support Specialist to join our team at Aberdeen Proving Ground,...with two (2+) years of experience. + IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140… more