- Merck (Annapolis, MD)
- …advance the prevention and treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic leadership that ... elevates operational efficiency and drives customer success. Reporting to the Executive Director ...cross-functional improvements, project execution, and IT-enabled enhancements to our customer support systems and processes. If you… more
- Marriott (Bethesda, MD)
- …a temporary position. Onsite - 4-5 days in office. **JOB SUMMARY** The Director , Global Deployment Support will lead the development, activation, and execution ... BTO and aligned with the Global Command Center, the Director , Global Deployment Support will partner with...the pursuit of organizational goals and lasting relationships. + Customer Relationships - Develops and sustains relationships based on… more
- UKG (Annapolis, MD)
- …the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for ... operationalizing a modular signal framework that delivers holistic, predictive insights into customer health and future behaviors. The Director will lead a team… more
- Prime Therapeutics (Annapolis, MD)
- …execution, and service delivery. The Director of Technical Sales and Implementation Support is a customer -facing role that leads the teams responsible for ... fuels our passion and drives every decision we make. **Job Posting Title** Director of Technical Sales Support and Implementations - Remote **Job Description**… more
- Marriott (Bethesda, MD)
- …temporary position. Onsite - 4-5 days in office. **JOB SUMMARY** The Senior Director , Global Deployment Support and ServiceNow Management will oversee ServiceNow ... ensuring vendor performance against agreed metrics, and recommending improvements based on support ticket analysis. The Senior Director will also lead defect… more
- UKG (Annapolis, MD)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... do you. **About the team:** UKG is seeking a Director of Sales for our Enterprise sales organization. At...employees. While the challenges are significant, UKG provides ample support for our sales teams to thrive. **About the… more
- Trellix (Annapolis, MD)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix,...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Encore (Lanham Seabrook, MD)
- **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of ... in partnership with those account leads as required. * Build strategies and customer pursuit plans that include contact prospective clients to conduct an end-to-end… more
- Johns Hopkins University (Baltimore, MD)
- …supervisors of clinical staff to ensure multidimensional supervision, timely feedback, and support for professional growth. The Associate Director of Clinical ... down from or at risk of entering higher levels of care. The Associate Director of Clinical Services provides ancillary support for MHS involvement in the… more
- Johns Hopkins University (Baltimore, MD)
- Reporting directly to the Senior Director for Facility Operations, we are seeking a **_Director for Energy & Engineering (DEE)_** who will be responsible for ... and maintaining Johns Hopkins University (JHU) design guidelines and standards. The Director will oversee the procurement and efficient use of energy, developing and… more
- Marriott (Bethesda, MD)
- …is a temporary position. Hybrid - 1-3 days in office. **JOB SUMMARY** The Director , Implementation (US + CAN) is a key member of the Business Transformation Office ... (BTO) reporting directly to the Senior Director , Deployment, Business Transformation Office, US and Canada. The primary focus of the BTO over the next few years is… more
- Marriott (Bethesda, MD)
- …Annually **Bonus Eligible:** Y **Stock Package:** Y **JOB SUMMARY:** The Senior Director of Associate Experience will lead a newly formed function designed to ... This role will be responsible for building and managing the associate support governance, driving complex processes redesign, and managing the associate portal… more
- Wolters Kluwer (Annapolis, MD)
- …ESG, Tax, Insurance & Banking. The **North American** team is seeking a ** Director of Solution Consulting, North America** to lead a high-performing team of solution ... RFP responses, and proof-of-concepts. + Ensure alignment of solution messaging with customer pain points and industry trends. + ** Customer Engagement** +… more
- Johns Hopkins University (Baltimore, MD)
- Reporting to the Associate Director of Admissions, we are seeking an **_Assistant Director of Strategic Engagement & Healthcare Organizational Leadership ... applicant pool and matriculating student cohort. In close consultation with the Associate Director of Admissions and Director of Admissions this position will… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Director , Technical Sales Support Reporting to: VP, Sales Location/Travel: This position can be based remotely in the US. ~30% Travel Required ... is seeking an experienced and dynamic Technical Subject Matter Expert (SME) to support our sales team in driving strategic pursuits across the healthcare technology… more
- Kyndryl (Annapolis, MD)
- …communities. **The Role** Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can ... have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to...a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into… more
- PagerDuty (Annapolis, MD)
- …revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- Johns Hopkins University (Baltimore, MD)
- …computation, workflow automation, data processing, and AI/ML acceleration. While titled as a director , the position is deeply hands-on: the director remains an ... and Complexity** The scope of authority of the IT Director position encompasses one of the following: + One...applications, Web services, etc.) that significantly impact operations and support the entire university, health system, or both +… more
- KBR (Fulton, MD)
- …early through customer and opportunity shaping activity. Lastly, the Senior Director of Business Development will be responsible for ensuring the team is feeding ... in the process to lead enhancements of solutions reflecting the voice of the customer . The Senior Director will assist individual managers in developing thorough… more
- Hilton (Baltimore, MD)
- …Inner Harbor \(https://www\.hilton\.com/en/hotels/bwicchh\-hilton\-baltimore/\)is looking for their next Assistant Director of Sales to join their team\. The hotel ... candidate will bring sales leadership experience from an Assistant Director or Senior Sales Manager role, with a minimum...success is essential, along with a strong drive to support the team and consistently be a top performer\.… more