- General Dynamics Information Technology (Aberdeen, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Remote Support ,Troubleshooting **Certifications:** ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III Transform technology into opportunity as a … more
- Marriott (Bethesda, MD)
- …via email or chat to customer inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined by department ... support experience for the user community. The Support Desk operates 24X7 and candidates must... and follow-up for all customers who contact the Help Desk . + Maintains, reviews and complies… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team...background to guide troubleshooting and incident management for VIP support + Demonstrate sound customer service and… more
- Link Solutions Inc (Frederick, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will...GSEC, SSCP, etc.). + 5-7 years experience within a Help / Service Desk environment. + Experience… more
- Link Solutions Inc (Frederick, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team in support ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will...GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote… more
- Leidos (Edgewood, MD)
- …more difficult issues + Track obsolescence of hardware and software use in the system + Provides Help / Service Desk support to end users on a variety of ... this mission we provide Tier 1, 2, and 3 Help Desk Support , system operational...+ Good written and oral communication skills. + Strong customer- service skills and a high degree of professionalism. **You… more
- Leidos (Baltimore, MD)
- …skills with the ability to exercise mature judgment. + Experience with help desk tools such as Micro Focus Service Manager, Jira, or ServiceNow. + Strong ... The Digital Modernization Sector has an opening for a ** Help Desk Technician / Junior Developer** to...and Change Management disciplines. + Prior experience as a service desk analyst, troubleshooting and resolving technical… more
- COMSO, Inc (Fort Meade, MD)
- …. + Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a ... week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- William C Brown Inc (Bowie, MD)
- …Support . + Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support ...standard operating procedures. + Provide courteous, professional, quality customer service via the Help Desk .… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support , playing a crucial role in maintaining ... technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals....Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
- TekSynap (Fort Meade, MD)
- …to determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM ... various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and...Foster Innovation + Results Oriented + Teamwork + Customer Service **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment… more
- Koniag Government Services (Baltimore, MD)
- …**Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Baltimore, MD, USA ... Help Desk Technician Baltimore, MD, USA... Help Desk Technician Baltimore, MD, USA Req #135 Monday,...a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and mentoring ... Service Desk personnel while ensuring operational excellence in IT ...and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas.… more
- Robert Half Technology (Ellicott City, MD)
- Description Job Description: We are seeking a motivated, entry-level Help Desk Technician to join our IT support team. This role is perfect for someone who ... enjoys helping others, has a strong customer service mindset, and is looking to grow their skills...printer toner and peripheral setup + Log and track support tickets in a help desk… more
- TEKsystems (Halethorpe, MD)
- …1-2 years of helpdesk / call center experience 1-2 years of experience working with " help desk ticketing tools" ie Service Now, Ivanti Experience supporting ... service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level Pay and Benefits… more
- Goodwill Industries International, Inc. (Rockville, MD)
- JOB DESCRIPTION DATE: 4/23/2025 TITLE: Help Desk Intern RESPONSIBLE TO: Senior Manager, IT Operations DIVISION/DEPT: Digital & Technology Services (DTS) ... + Excellent interpersonal and communication skills. + Excellent customer service skills. + Ability to maintain and support...people and perspectives as we advance Goodwill's mission to help people reach their full potential through the power… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Linux Administrator/ Support Desk Analyst (SDA) provides service desk and application and security ... $92,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5880/linux-administrator- support - desk -analyst ujms/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5880_… more
- Amentum (Columbia, MD)
- …Intel space? If so, look no further. Amentum is seeking a **Systems Administrator / Service Desk ** to join our team of passionate individuals in **Columbia, MD** ... provides backup recovery. + Interact with customers to handle service inquiries and problems. + Provide support ...handle service inquiries and problems. + Provide support to the implementation, troubleshooting and maintenance of IT… more
- Allied Universal (Rockville, MD)
- …perks, and more for most full-time positions! As a **Security Officer - Front Desk ** in **Rockville, MD** , you will serve and safeguard clients in a range ... of industries. As a Front Desk Security Officer, you will be stationed at the...be stationed at the main entrance, remaining visible to help deter security-related incidents and provide a welcoming presence… more