- TEKsystems (Columbia, MD)
- Description Our customer is in need of a Helpdesk Technician to join the IT Operations team which consists of the Supervisor and two other technicians. On any ... email or put a ticket in for resolution. The support can be in person or remote. Common remote...required to document properly and update knowledge articles in Track- IT the ticketing system our customer uses. Skills imaging,… more
- Bio-Techne (MD)
- …and medical devices. + Troubleshooting, root cause analysis experience + Experience in IT helpdesk support for software and hardware . **ADDITIONAL ... intuitive approach. **MISSION** As the first point of contact, the Technical Support Engineer is the fundamental and foundational role in answering questions about… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …DoD Secret Clearance Work Schedule:Onsite, Full-Time Role Overview: As a SATCOM helpdesk technician, you will provide technical support to customers with ... including but not limited to Technical Manuals and Test Procedures. + Provide technical support to integrate the Helpdesk Lab equipment and SMART T systems +… more
- General Dynamics Information Technology (Elkridge, MD)
- …None **Job Family:** Help Desk **Skills:** Computer Hardware,Help Desk Support ,Troubleshooting **Certifications:** Security+ CE - CompTIA **Experience:** 8 + years ... September 2025. **Overview:** Transform technology into opportunity as a Helpdesk Technician V with GDIT. A career in enterprise... Technician V with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- Leidos (Fort Meade, MD)
- …Create and maintain updated network maps, logical paths, and rekey network devices. + Support IT helpdesk needs, addressing user and network-related issues ... and unleash your talents. We are currently seeking a **Network Engineer** to support a critical national security program at Fort Meade, Maryland, bolstering Air… more
- Telesat (Bethesda, MD)
- IT Support Technician Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications ... and LinkedIn or visit www.telesat.com Reporting to the Lightspeed IT Service Manager, the incumbent provides the technical leadership...be required to be available to provide "remote hands" support to the remote offices as needed as an… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology ( IT ) Support ,Remote Support ,Technical Support ,Troubleshooting ... Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED… more
- NCR VOYIX (Annapolis, MD)
- …to satisfy customer requirements + Answer incoming phone calls and monitor helpdesk phone queues for customer support and troubleshooting. BASIC QUALIFICATIONS: ... adhere to the contractual SLAs + Monitor and analyze Helpdesk entries to ensure client needs are properly met...Science degree in Information Technology or 5+ years of IT /Software Application Support + Must have CompTIA… more
- Link Solutions Inc (Frederick, MD)
- …on PC systems, related hardware and software, and standard applications. + Provide helpdesk information and support , determine the cause of the problem, and ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Link Solutions Inc (Frederick, MD)
- …assistance on PC systems, related hardware and software, and standard applications; provide helpdesk information and support ; determine the cause of the problem; ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- KBR (Lexington Park, MD)
- …the C-2A Greyhound fleet with acquisition strategy, logistics and sustainment solutions in support of the warfighter's mission. Job Summary: KBR has an opening for a ... Lexington Park, MD location. This role will be in support of PMA 231. In this role, you will...role, you will be responsible for the administration of IT infrastructure, configuration of system hardware and software, including… more
- TekSynap (Rockville, MD)
- …Nuclear Regulatory Commission (NRC) projects in Rockville, MD. TekSynap currently has several IT support contracts at the NRC which have varying levels of ... and respond to all calls immediately. + Document all assistance in the existing Helpdesk Log including date, time, name of user, problem, and action taken at the… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... Access Control, CCTV, PSIM and other electronic security systems and support implementation, troubleshooting and maintenance of Information Technology ( IT )… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity issues, ... and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate… more
- Shuvel Digital (Annapolis, MD)
- …personnel. + (3) Demonstrate leadership skills. + (4) Interface with users and helpdesk for day-to-day support . + (5) Provide Backup/recovery and networking ... or more years of experience in the Information Technology ( IT ) field. C. SCOPE OF WORK + 1. Offeror...procedures, and troubleshooting guides. + j Participating in on-call support and incident resolution activities as required. + k… more
- Robert Half Technology (Baltimore, MD)
- …. Assist with new permanent onboarding account setup and change requests . Monitor helpdesk ticketing system queue and act as primary point of contact . Coordinate ... with company vendors including deliveries and installs . Manage IT projects as needed and assist with departmental projects...technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in… more