- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/operations-customer- service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_ **ID**… more
- Ensono (Annapolis, MD)
- Senior Service Delivery Manager -...you to apply.** **Required Qualifications** + 5+ years of IT Service Management experience in a client-facing ... client advocate and a point of escalations for client service delivery needs. + Coordinates internally across...organization to confirm the right level of participation across IT and the business to drive success and achieve… more
- Johns Hopkins University (Baltimore, MD)
- …Data Analytics and Engineering is seeking an **_IT Manager_** who will support service delivery for the unit, which provides analytic and engineering services ... will help support and implement a new set of service offerings for the Research Data Analytics and Engineering...the management of research data across its lifecycle. The IT Manager oversees a small team of… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. IT Project Manager Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.16 FLSA ... Job CodeN/A Job Description Summary Organization NameIT Governance Services Reports toSection Manager , IT Project Management Full or Part TimeFull Time If… more
- Prime Therapeutics (Annapolis, MD)
- …of that. It fuels our passion and drives every decision we make. **Job Posting Title** IT Manager - Oracle - Remote **Job Description** **We are looking for an ... IT Manager that has experience in/with Oracle...and practices that promote quality, stability and supportability to delivery on long-term technology growth and sustainability + Collaborate… more
- Perdue Farms, Inc. (Salisbury, MD)
- …committed to helping our team members thrive. **That's Perdue.** **Summary** The Senior Manager , IT Supply Chain provides Foods Supply Chain leaders with ... Supply Chain business operations. The role is responsible for executing IT plans to enhance day-to-day operational efficiency, system reliability, and business… more
- GE Aerospace (Baltimore, MD)
- …AMS). + Partner with HR, Payroll, Product, DT, and Legal teams to ensure service delivery meets operational needs and compliance standards. + Ensure appropriate ... **Job Description Summary** The Vendor Delivery Relationship Manager will be a...+ Identify opportunities to reduce contract cost through improved service delivery , automation, and employee experience +… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …other documents to support preparation for review boards as required to ensure service delivery and operational support + Providing analysis and recommendations ... requires the expertise of a talented and experienced Project Manager Lead to assist in the direction and management...documents to ensure alignment with plans and directives for delivery of IT solutions across the DOD… more
- Exelon (Baltimore, MD)
- …processes and tools, that enable the effective and efficient delivery of IT solutions to our business partners. The Service Portfolio Management and Projects ... and creative, and value safety, innovation, integrity and community service . We are a Fortune 200 company, 19,000 colleagues...Scope** **JOB SCOPE** + Position reports directly to the IT Communications Manager + Position activities are… more
- LGC Group (Gaithersburg, MD)
- …scientific community. Job Description We are seeking a highly skilled and experienced Application Service Manager to oversee the delivery and support of our ... The ideal candidate will have a strong background in IT service management, with a deep understanding...and supporting applications, ideally externally facing customer applications. The Service Manager will be responsible for ensuring… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … Service Desk Incident Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL best practices and ... Service Desk Incident Manager Clearance Required:...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- Constellation (Lusby, MD)
- …Calvert Cliff Clean Energy Center.** Provide technical knowledge and expertise to support delivery and maintenance of IT Cyber Security and Network solutions ... or process improvements. For daily operations: enhance, maintain or support existing IT products and processes to the defined service level agreement… more
- Link Solutions Inc (Adelphi, MD)
- …with DoD standards and best business practices to drive process improvement and service delivery performance for the Army Research Laboratory in Adelphi, MD. ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...Implement and enforce metrics-driven processes to improve efficiency and service delivery . + Identify and analyze incident… more
- CDM Smith (Baltimore, MD)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more
- System One (Columbia, MD)
- …Solution Consultants and Solution Developers to manage scope, risks, and ensure quality service delivery . This person must be customer service focused ... the professional services team. Position summary: The Professional Services Manager is responsible for overseeing the successful delivery...lead and work well in teams, guide others in service delivery , and identify and resolve … more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …and mentoring Service Desk personnel while ensuring operational excellence in IT support delivery . Position will support a US Air Force cloud-based ... within HII's Mission Technologies division. Warfare Systems comprises cyber and mission IT ; electronic warfare; and C5ISR systems. HII works within our nation's… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Oversee the end-to-end delivery and operational management of customer-facing enterprise IT services. + Ensure service levels meet or exceed agreed-upon ... IT services. This critical role involves overseeing the delivery of services such as Virtual Desktop Infrastructure (VDI),...continuous improvement within the team. * ** Service Delivery Management:** +… more
- Suburban Propane (Millersville, MD)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster )_ Email to a friend (https://careers-suburbanpropane.icims.com/jobs/15337/customer- service -center- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336054093) **Need help finding… more
- Link Solutions Inc (Adelphi, MD)
- … will work closely with the Program Manager to lead and manage the delivery of IT services, drive delivery improvement and quality assurance, and ensure ... and Development. Link Solutions is seeking a Deputy Program Manager to join our team at Adelphi, MD. +...performance management and quality control functions to ensure optimal service delivery and mission support. + Implement… more
- ICF (Rockville, MD)
- …child support agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, ... meeting performance requirements, and reporting. The Performance Analysis and Evaluation Manager manages the IT Portfolio including the Capital Planning… more