- Rocket Software (Annapolis, MD)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Cardinal Health (Baltimore, MD)
- …innovation deliver the most cost effective and workflow efficient patient care possible. The Customer Success Manager is critically important role to the ... a strategic customer in Baltimore, Maryland** **Responsibilities:** The WaveMark ** Customer Success Manager ** holds the ultimate accountability for… more
- Philips (Baltimore, MD)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and provide planning proposals for resources required, including risk assessment, and support in driving for success … more
- Trellix (Annapolis, MD)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is responsible for driving customer… more
- RaySecur (MD)
- …-focused individual to join our Customer Success team as a Customer Success Manager (CSM). If you possess strong communication skills, technical ... aptitude, and a passion for customer service, we will provide the industry-specific training required...role supporting both hardware and software solutions. In this customer -facing role, you will travel extensively to correctional facilities… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …health system clients, focusing on both customer retention and revenue growth. The Customer Success Manager will work closely with clients to ensure the ... Manager - West Coast Reporting to: VP, Customer Success Location: Remote; Preference for West...highly motivated and results-driven Manager or Senior Manager to join our Customer Success… more
- Datavant (Annapolis, MD)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... adjustment projects and reports on project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and consulting… more
- EBSCO Information Services (Annapolis, MD)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers to ensure… more
- Confluent (Annapolis, MD)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer ... an important Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides … more
- Sprinklr (MD)
- …**About the role ** The Renewals Account Manager collaborates with Sales & Customer Success and is accountable for the renewal process for their account base ... college or equivalent work experience. + 8+ years demonstrated success in a Renewal Account Management customer ...demonstrated success in a Renewal Account Management customer facing, quota carrying role + Advanced proficiencyor expert… more
- Sprinklr (MD)
- …de-risking challenges, and driving alignment across Sales, Product, Implementation, Support, and Customer Success . + **Shape the strategy during pre-sales** , ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer...long-term success . **What You'll Do:** As the ** Success Program Manager ** , you will lead… more
- Sprinklr (MD)
- …more about our culture here: The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a trusted advisor responsible ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Marriott (Bethesda, MD)
- …Senior Director of Mobile Product as part of the overall Digital team, the Senior Manager , Mobile App Marketing & Product Success will play a strategic role in ... and lead internal and external product release strategies and customer communications across digital and physical channels to support...drive app adoption and user engagement in various regions. Success in this role will be measured by the… more
- DealerOn, Inc. (Rockville, MD)
- …in-market traffic and converting prospects to customers for our clients. The Program Success Manager 's overall responsibility is to build, maintain and grow our ... customer relationships by being their industry expert. They are...maintaining relationships with our partners , and providing superior customer service. This individual works as the liaison between… more
- PagerDuty (Annapolis, MD)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Renaissance (Baltimore, MD)
- …of our wonderful Customer Success team! The responsibilities of a Digital Customer Success Manager - Scaled are: The Digital Scaled CSM goals are ... part of the team, collaboration and partnership is essential for driving customer success and achieving renewal goals for assessment and instructional tools! As… more
- Wolters Kluwer (Annapolis, MD)
- …within the US + Partner with the Managed Services Team and the territory Account Manager to ensure customer retention/ success . + Partner with the Managed ... sales tech stack application(s) + Work closely with the assigned Account Manager , Customer Service and Billing to solve billing/service issues that could affect… more
- Broadcom (Annapolis, MD)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... (AOD) renewal and new business and ensuring a satisfied customer base to build a sustainable book of business...to build a sustainable book of business for future success in your assigned region. **Key Responsibilities** + Own… more
- Dodge Construction Network (Annapolis, MD)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- Verint Systems, Inc. (Annapolis, MD)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more